In this issue:
- Omnichannel Efforts Miss the Mark on Customer-Centricity
- An Underwhelming App May Cost Brands Their Customers
- Customer Engagement is the Key to Mobile Wallet Adoption
![Industry Bites: February 2016 [Newsletter]](https://blog.usablenet.com/hubfs/ib4.jpg)
In this issue:
Founded in 2000, UsableNet created some of the first tools and platforms to make websites accessible and usable for all people. Starting out, we worked with government agencies as well as universities and corporations. Today, accessibility has become important to almost all companies. We provide accessibility solutions to Fortune 1000 companies, small and medium enterprises, government, and education organizations across industries including retail, travel, hospitality, food services, automotive, financial services, and healthcare.
