UsableNet Blog

3 things a blind diner wishes restaurants knew about digital accessibility

With Valentine's Day in the rearview mirror, I think it is the perfect time to discuss accessibility on restaurant websites. I and many others searched multiple restaurant sites ...

Web Accessibility, User Experience, Restaurants

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Healthcare & Web Accessibility: My experience as a blind patient

As we move toward an increasingly digital future, the ability to manage your healthcare through internet sites and mobile apps is not a convenience but rather a necessity. We can ...

Web Accessibility, Healthcare

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7 facts your ecommerce company should know about ADA web lawsuits

For companies selling consumer goods online in 2023, digital accessibility on your app, desktop, and mobile website is essential for all your customers to order from you. In ...

Retail, ADA Lawsuits

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Common challenges I face when banking online as a blind customer

Online banking is one of the most valuable features of the modern digital experience. The ability to check balances, pay bills, and send money from almost anywhere has drastically ...

Web Accessibility, User Experience, Financial Services

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How reports & targets help enforce your accessibility initiative

Reports and targets are two critical components of any accessibility program. Reports provide essential data on accessibility progress, while targets represent goals and ...

Web Accessibility

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Is that email accessible? My experience as a blind customer

Over the past few months, I have had so many problems with email accessibility. One of my favorite online retailers offers an excellent digital experience for screen reader users ...

Web Accessibility

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How to Start with Accessibility as your 2023 Resolution

As we move into 2023, many of us are beginning to implement our New Year's resolutions. If you are thinking about digital accessibility as your resolution in 2023 but are unsure ...

Web Accessibility

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Five years of ADA web and app lawsuits - key observations and trends

UsableNet has now been tracking digital accessibility lawsuits for five years. When we first reported filings in 2018- cases had risen 181% from the previous year. We knew ADA ...

ADA Lawsuits

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Why App & Web Accessibility is Essential For Travel (Guest Post)

The holiday travel season is in full swing. Now is the perfect time to discuss app and web accessibility on travel websites. As a blind assistive technology user, I'll focus this ...

Web Accessibility, Mobile Apps, User Experience

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