Chain Restaurant Online Ordering: How the Menu Fails Blind Customers
May 19, 2026
In 2026, nearly every major chain restaurant I order from has moved to online ordering. A lot of them offer perks and discounts if I order through their website or app, but as a ...
What Patient Portals Still Get Wrong for Screen Reader Users
May 7, 2026
Editor's Note — May 11, 2026 After this post was scheduled, HHS issued an Interim Final Rule (effective May 7, 2026) extending the Section 504 web and mobile accessibility ...
The Economics of ADA Website Claims — A Defense Attorney's Perspective
May 5, 2026
A conversation with John Magliery, Partner at Davis Wright Tremaine, as part of the Notes from the Field series. Before a demand letter gets sent, the plaintiff's attorney has ...
Web Accessibility, ADA Website Compliance, ADA Lawsuits, Notes from the Field
What It's Like To Pay A Healthcare Bill When You're Blind
Apr 30, 2026
A text comes in from my provider with a link to pay my balance. I'm blind, so I navigate the web with a screen reader, and within about thirty seconds of tapping that link I ...
When One ADA Claim Becomes Three
Apr 28, 2026
A conversation with Ted Hollis, Partner at Quarles & Brady, as part of the Notes from the Field series. Most companies treat an ADA website accessibility claim as a contained ...
Web Accessibility, ADA Website Compliance, ADA Lawsuits, Notes from the Field
Healthcare Accessibility: New Patient Intake Forms and Screen Readers
Apr 24, 2026
When I fill out healthcare intake forms as a new patient, the same accessibility issues come up almost every time: unlabeled fields, required-field markers my screen reader can't ...
Why Settling One ADA Claim Doesn't Prevent the Next
Apr 21, 2026
A conversation with Minh Vu, Partner at Seyfarth Shaw, as part of the Notes from the Field series. Most companies that receive an ADA website demand letter focus on resolving it. ...
Web Accessibility, ADA Website Compliance, ADA Lawsuits, Notes from the Field
ADA Title II and Government Website Accessibility: What Agencies Must Know
Apr 21, 2026
📌 Update — April 20, 2026 The U.S. Department of Justice has extended ADA Title II web accessibility compliance deadlines by one year. Large public entities (population 50,000+) ...
