ADA Title II compliance timelines are now set for state and local governments and their vendors.
The Department of Justice's 2024 final rule on web and mobile app accessibility is now in effect. State and local governments across the United States now face clear deadlines to make their digital services accessible to people with disabilities. Whether you're managing a city website, overseeing a school district's digital presence, or providing services to public entities, you now have firm dates and a single standard to meet.
As the ADA Title II compliance deadlines approach in 2026 and 2027, organizations—including vendors and service providers working with U.S. public entities—must ensure their digital experiences conform to WCAG 2.1 Level AA and are ready on time.
Mark your calendar—Title II timelines:
Plan against WCAG 2.1 Level AA (and aim for 2.2 where feasible). This post covers deadlines and a practical plan to prepare.
The ADA Title II compliance deadline isn't just a calendar date—it represents a shift in how government digital services are designed, built, and maintained. Under the new rule, all covered public entities must conform to WCAG 2.1 Level AA standards for their websites and mobile apps.
This includes ensuring that digital services are:
The deadline applies to both directly operated digital services and those provided by contracted vendors, making compliance a shared effort with final accountability on the public entity.
Both state and local government entities must meet the new Title II requirements. Private vendors and digital service providers who work with these organizations, however, also need to prepare. If you build, host, or support public-sector digital services, your work must enable WCAG 2.1 AA.
While Title II directly applies to public entities, private companies providing digital services to government agencies must also prepare. Public entities remain fully responsible for compliance, even when working with external vendors, creating a compliance ecosystem that extends beyond government walls.
This is particularly relevant for:
Action to take now: update scopes, SLAs, and procurement language to require WCAG 2.1 AA and verification (testing and documentation) before launch and after updates.
The final ruling detailed when public entities and companies that work with public entities must meet WCAG 2.1 Level AA standards. The DOJ has established staggered deadlines based on the population size of the public entity:
Compliance Deadline: April 24, 2026
This category includes major cities, large counties, and substantial school districts. These entities have approximately 18 months from the rule's effective date to achieve full WCAG 2.1 Level AA conformance for all public-facing websites and mobile applications.
Compliance Deadline: April 26, 2027
Smaller municipalities, rural counties, special districts, and smaller school systems receive an additional year to meet compliance requirements, recognizing the resource constraints these entities often face.
Scope and limited exceptions: The rule applies to web content and mobile applications, whether operated directly or through vendors. Limited exceptions include archived web content; pre-existing conventional electronic documents not in active use; third-party content not posted by or on behalf of the entity; individualized, password-protected documents (e.g., a specific bill); and preexisting social media posts. These exceptions are narrow and do not remove the obligation to provide accessible services.
The DOJ's final rule represents the most significant update to digital accessibility requirements for government entities in years. Key enforcement elements include:
With deadlines approaching, successful compliance requires strategic planning that starts now and runs past go-live.
For large entities facing the April 2026 deadline, the two-year window from the original ruling may seem generous. However, experienced accessibility professionals know that comprehensive remediation can take months (if not a year or longer) for complex government websites. Starting early provides crucial buffer time for:
Make it a program, not a last-minute rush.
Rather than attempting wholesale compliance in the final months, successful organizations are implementing phased remediation strategies:
As the Title II deadlines are approaching in 2026 and 2027, it’s essential to watch for common accessibility and compliance mistakes that can derail your efforts and potentially land you in mandatory remediation territory.
These are some of the most common mistakes.
Many organizations assume that completing an accessibility audit puts them on track for compliance. In reality, the audit is just the starting point. Remediation, training, and process implementation typically require significantly more time and resources than the initial assessment. Assign owners and dates the week the report lands, or time will slip. Plan time and budget for fixes, re-tests, and regression monitoring.
While automated accessibility tools can identify specific issues quickly, they miss many WCAG 2.1 AA requirements. Meeting the compliance deadline requires manual testing, code-level fixes, and human judgment to address complex usability and navigation issues. Automation helps; it doesn’t finish the job.
Organizations that wait until the final months often discover that qualified accessibility vendors are fully booked. Engage partners early and align contracts to WCAG 2.1 AA to secure capacity.
ADA Title II compliance doesn't end on the deadline date. The rule establishes ongoing obligations for maintaining accessibility standards, including:
If your website and mobile apps aren’t meeting the new required standards, you could face penalties and mandatory remediation. Build maintenance into your roadmap.
With compliance deadlines approaching, organizations should prioritize these immediate actions:
Quick win: Prioritize the templates and forms residents use most—payments, permits, applications.
Meeting ADA Title II compliance deadlines requires expertise, resources, and sustained commitment. Working with an experienced accessibility partner with knowledge of the ADA, WCAG, and current federal requirements can help.
UsableNet provides comprehensive support for government entities and their vendors, including detailed compliance guidance, thorough auditing services, and end-to-end remediation support.
Whether you're just beginning your compliance journey or need assistance with specific remediation challenges, professional guidance can help ensure you meet deadlines while building sustainable accessibility programs.
The April 2026 and 2027 deadlines are approaching. Start now to protect timelines, reduce risk, and improve the experience for everyone.
Ready to start your compliance planning? Contact UsableNet. My team and I are happy to talk through timelines and resourcing, or point you to the right starting place if you’re still scoping. Explore our ADA Title II services to learn how we can help you meet your deadline.