--- title: Blog | UsableNet | Restaurants description: Restaurants | Digital Accessibility best practices, news, thought leadership and insights. --- - [skip to menu](https://blog.usablenet.com/topic/restaurants#nav) - [skip to content](https://blog.usablenet.com/topic/restaurants#main-content) - [skip to footer](https://blog.usablenet.com/topic/restaurants#footer) Test the accessibility of your website for free! Try UsableNet AQA. [Test now!](https://usablenet.com/automated-accessibility-testing-tool) Close [![UsableNet home](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/logo.png?width=429&height=62&name=logo.png)](https://usablenet.com/) - [Solutions](https://usablenet.com) ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Explore which of our digital accessibility solutions is right for you [Watch a Demo](https://info.usablenet.com/choose-a-demo?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1737658630173.1737669055746.199&__hssc=181257784.7.1737669055746&__hsfp=3011104808) - [Resources](https://usablenet.com/resources) ## Resources - [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) - [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) - [Reports](https://usablenet.com/resources?contentType=Reports) - [Webinars](https://usablenet.com/resources?contentType=Webinars) - [Tools](https://usablenet.com/resources?contentType=Tools) - [All Resources](https://usablenet.com/resources) ## Essential Resources ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-1.png?width=100&height=100&name=resources-1.png) [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-2.png?width=100&height=100&name=resources-2.png) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-3.png?width=100&height=100&name=resources-3.png) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz) ![](https://blog.usablenet.com/hs-fs/hubfs/ADA%20Primer.png?width=100&height=100&name=ADA%20Primer.png) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance) - [Who We Serve](https://usablenet.com/strategic-relationships) ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/e-commerce-accessibility-solutions) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/eaa-en-301-549-compliance) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) Close Open Menu - Solutions ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Which accessibility remediation approach is right for me? [Take our Quiz](https://info.usablenet.com/website-accessibility-remediation-quiz) - Resources ## Resources [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) [Reports](https://usablenet.com/resources?contentType=Reports) [Webinars](https://usablenet.com/resources?contentType=Webinars) [Tools](https://usablenet.com/resources?contentType=Tools) [All Resources](https://usablenet.com/resources) ## Essential Resources [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) - Who We Serve ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/industries-e-commerce-consumer-goods) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/compliance-europe) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) # UsableNet Blog Browse by Topic All Topics Mobile Apps Mobile in B2B Mobile Marketing Mobile Web QA Testing UX Research & Design Web Accessibility ![Search](https://blog.usablenet.com/hubfs/_images/search.svg) ![Empty plate and tableware with online order menu](https://blog.usablenet.com/hubfs/Empty%20plate%20and%20tableware%20with%20online%20order%20menu-1.jpeg) ## Chain Restaurant Online Ordering: How Post-Order Tracking Fails Blind Customers Jun 9, 2026 Wrapping up the chain restaurant online ordering series, today's post is about everything that happens after I hit submit. Order tracking, chat with the driver, status updates, ... [mobile accessibility](https://blog.usablenet.com/topic/mobile-accessibility), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/how-chain-restaurant-post-order-fails-blind-customers) ![Family eating at a restaurant and waiter with tray](https://blog.usablenet.com/hubfs/shutterstock_656722027.jpg) ## Chain Restaurant Online Ordering: Where Checkout Breaks for Blind Customers Jun 2, 2026 Picking up the chain restaurant online ordering series, today's post is about checkout. Different chains handle it differently, but I keep running into the same handful of ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/how-chain-restaurant-checkout-fails-blind-customers) ![Empty plate and tableware with online order menu](https://blog.usablenet.com/hubfs/Empty%20plate%20and%20tableware%20with%20online%20order%20menu-1.jpeg) ## Chain Restaurant Online Ordering: How Item Customization Fails Blind Customers May 26, 2026 Picking up where I left off on chain restaurant online ordering, today's blog is about item customization. Almost every chain restaurant ordering system lets you customize what ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/chain-restaurant-online-ordering-how-item-customization-fails-blind-customers) ![Two women working at a bakery counter, one in a teal apron smiling at the camera while the other prepares a cake behind her](https://blog.usablenet.com/hubfs/Pretty%20waitresses%20working%20with%20a%20smile%20at%20the%20coffee%20shop.jpeg) ## Chain Restaurant Online Ordering: How the Menu Fails Blind Customers May 19, 2026 In 2026, nearly every major chain restaurant I order from has moved to online ordering. A lot of them offer perks and discounts if I order through their website or app, but as a ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/how-chain-restaurant-menus-fail-blind-customers) ![Smiling waitress at a restaurant](https://blog.usablenet.com/hubfs/Pretty%20waitresses%20working%20with%20a%20smile%20at%20the%20coffee%20shop.jpeg) ## Restaurant App Accessibility: A Screen Reader Experience When Menus Won’t Scroll Oct 9, 2025 I recently attended a birthday celebration at a restaurant for a family member and wanted to familiarize myself with the menu before arriving at the restaurant. I was able to find ... [Mobile Apps](https://blog.usablenet.com/topic/mobile-apps), [User Experience](https://blog.usablenet.com/topic/user-experience), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/restaurant-app-accessibility-a-screen-reader-experience-when-menus-wont-scroll) ![Headshot of the writer, Michael Taylor ](https://blog.usablenet.com/hubfs/Michael%20Taylor.jpg) ## Navigating Mobile Accessibility: A Restaurant Reservation Story Dec 12, 2024 My family has a yearly tradition of going out for Italian food the Wednesday evening before Thanksgiving. This time, we wanted to try a new and seemingly popular restaurant that ... [User Experience](https://blog.usablenet.com/topic/user-experience), [Mobile](https://blog.usablenet.com/topic/mobile), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/navigating-mobile-accessibility-a-restaurant-reservation-story) ![Empty plate and tableware with online order menu](https://blog.usablenet.com/hubfs/Empty%20plate%20and%20tableware%20with%20online%20order%20menu-1.jpeg) ## Navigating Menus on Mobile: A Blind Diner's Accessibility Insights Oct 9, 2024 Recently, I had the opportunity to dine at a popular national chain restaurant with friends. I wanted to be prepared with my order ahead of time, so I used my smartphone to review ... [mobile accessibility](https://blog.usablenet.com/topic/mobile-accessibility), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/navigating-menus-on-mobile-a-blind-diners-accessibility-insights) ![Smiling waitress at a coffee shop ](https://blog.usablenet.com/hubfs/Pretty%20waitresses%20working%20with%20a%20smile%20at%20the%20coffee%20shop.jpeg) ## Common Accessibility Challenges On Coffee Shop Websites Apr 5, 2024 The coffee shop craze is taking the food industry by storm, boasting over 35,000 establishments across the US. Whether it's a morning pick-me-up or a refreshing iced tea, these ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/common-accessibility-challenges-on-coffee-shop-websites) ![Empty plate and tableware with online order menu](https://blog.usablenet.com/hubfs/Empty%20plate%20and%20tableware%20with%20online%20order%20menu-1.jpeg) ## Screen Reader Struggles: Navigating Restaurant Reservations Dec 18, 2023 Many restaurants, both local spots and national chains, allow customers to reserve a table online. I recently tried to make a reservation at a popular restaurant in my area but, ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/screen-reader-struggles-navigating-restaurant-reservations) - [1](https://blog.usablenet.com) - [2](https://blog.usablenet.com/topic/restaurants/page/2) - [Next](https://blog.usablenet.com/topic/restaurants/page/2) ## Sign Up for the UsableNet Blog ![](https://blog.usablenet.com/hubfs/Consultation%20Icon.svg) Need to improve digital usability, accessibility or performance? We can help. [Partner with us. 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