Why Travel Brands Need to Focus on Loyalty and Engagement on Mobile [Blog]

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Jun 6, 2014 10:23:00 AM

by UsableNet

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Loyalty in Travel

Usablenet CMO, Carin van Vuuren, recently sat down with Hospitality Technology to discuss how brands are creating captivating experiences for customers across mobile channels. From differentiation to personalization, the travel industry is teeming with riveting strategies that not only increase consumer loyalty, but add value to a brand’s name. In the interview, Carin encourages travel brands to think beyond booking and look for additional ways to engage with mobile customers on a more consistent basis in order to drive sustained loyalty that leads to business results.

Click here to read the full interview on Hospitality Technology.

Mobile Web

UsableNet

Founded in 2000, UsableNet created some of the first tools and platforms to make websites accessible and usable for all people. Starting out, we worked with government agencies as well as universities and corporations. Today, accessibility has become important to almost all companies. We provide accessibility solutions to Fortune 1000 companies, small and medium enterprises, government, and education organizations across industries including retail, travel, hospitality, food services, automotive, financial services, and healthcare.

Why Travel Brands Need to Focus on Loyalty and Engagement on Mobile [Blog]

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