This year marks UsableNet's 25th anniversary—a significant milestone in our mission to make digital experiences accessible and inclusive. Since 2000, we've helped organizations across industries navigate accessibility challenges, embed best practices, and stay ahead of evolving expectations.
To launch our anniversary celebration on Global Accessibility Awareness Day (GAAD), we're highlighting the voices of our team. They've seen firsthand how the digital landscape has changed—and how our approach has evolved to meet it.
Over the years, accessibility has gone from an afterthought to a design and legal imperative. Today, we help clients achieve real results through expert guidance, purpose-built technology, and innovation.
Below, hear directly from our product, design, client services, engineering, and strategy team members about what's changed and what's next.
Watch their stories below and explore more at our 25th Anniversary Page.
Jason Taylor, Chief Innovation Strategist and Advisor to the CEO, reflects on the expanding role of digital accessibility—and why companies must integrate it into every phase of digital delivery.
Video Description: Reiko Gallo is seated outdoors in front of a brick wall with sky visible above. She wears a white collared shirt under a tan vest and faces the camera directly. Her tone is calm and confident as she speaks, with a steady pace and thoughtful delivery.
Reiko Gallo, Senior Account Manager, sees opportunity in AI—but believes it should enhance, not replace human expertise. She emphasizes UsableNet's commitment to human-led testing even as technology evolves.
Elijah Kerr-Brown, Digital Marketing Specialist, shares how his understanding of accessibility changed after joining UsableNet—and why human intervention will always be necessary, even as AI helps flag issues and streamline fixes.
Brooke Porter, Business Development Executive, shares how the conversation has shifted across industries—and how mission-driven brands take accessibility seriously.
Luca Boškin, Sr. UX/UI Designer, reflects on how inclusive design has moved from a niche topic to a standard part of the creative process.
Jeff, Vice President of Accessibility Operations, shares how UsableNet supports organizational change—from strategy to delivery—by aligning accessibility with long-term business goals.
Giacomo Petri, Director of Accessibility Auditors, challenges the industry to move from awareness to assumption, treating accessibility as the standard, not the exception.
As expectations grow, so does the need for more innovative and impactful solutions. UsableNet continues to lead by putting people before compliance, refusing to take shortcuts, doing things the right way, and solving complex accessibility challenges with technology that benefits companies and their customers.
Join the celebration, explore more team stories, and register for upcoming webinars as part of UsableNet's 25th Anniversary.
If you missed it, be sure to check out our first blog in this series, which features reflections on why accessibility is personal to the people behind our work.