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Accessibility Is Personal: Why This Work Matters

By UsableNet on May 15, 2025
Topics: Web Accessibility, GAAD, 25th Anniversary

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Celebrating 25 Years of UsableNet on Global Accessibility Awareness Day (GAAD) 

This year marks UsableNet's 25th anniversary—and we're kicking off the celebration on Global Accessibility Awareness Day (GAAD) by highlighting the people who make digital inclusion possible. 

For many on our team, accessibility isn't just work. It's something they believe in—something they live. In the videos below, our colleagues share what accessibility means to them and the moments that have shaped their perspective. 

These reflections show that while accessibility often starts with compliance, its true purpose is connection, usability, and equity. 

Explore more at our 25th Anniversary Page. 

"The work that I do has an impact on not just me, but people like myself. That's powerful." 

Video description: Joe DiNero is seated in a softly lit room, wearing a dark maroon shirt. He faces the camera directly and speaks with clarity and calm authority. His tone is thoughtful and steady as he reflects on digital inclusion and his work as a blind accessibility tester.

Joseph DiNero, Head of our Digital Accessibility Testing Team at UsableNet and Assistant Program Director of Assistive Technology Services and Business Outreach at Helen Keller Services for the Blind, explains what improving websites he once couldn't use himself is like. 

"It reminded me that the work we do isn't just about audits or legal risk. It's about people." 

Video Description: Danielle Kaur is seated in a bright, modern office space, wearing a black top. She looks directly into the camera with a warm, engaged expression. Her tone is clear and sincere as she reflects on her experience and the impact of accessibility in her work.
 

Danielle Kaur, Senior Business Development Representative, shares how Joe's live screen reader demo helped her connect accessibility theory with real-world usability challenges. 

"Seeing the connection between our work and how it applies to real users was special." 

Video Description: Darcy Cottrell is seated indoors in front of a bookshelf, wearing a light blue button-down shirt and glasses. He looks directly into the camera with a calm and confident expression. His tone is reflective and steady.

 

Darcy Cottrell, Vice President of Account Management, recalls a meaningful on-site training that shifted how a client approached accessibility. 

"These tools weren't nice to haves—they were lifelines." 

Video Description: Jennifer Guajardo is seated outdoors in soft natural light, with greenery gently blurred in the background. She wears a black top and a gold necklace. Looking directly at the camera, she speaks with a thoughtful expression and a steady pace, though slightly fast at times. Her tone is engaged and sincere.
 

Jennifer Guajardo, Account Executive, reflects on how observing assistive technology in action changed how she advocates for digital inclusion with clients. 

"The world is going to work better for all of us when everyone's included." 

Video Description: CJ Harris is seated in a bright room with soft lighting and a blurred background, wearing a dark blue shirt. His tone is calm and thoughtful, and he occasionally smiles as he reflects on his experience. The camera remains steady in a medium shot throughout.
 

CJ Harris, UsableNet's Director of Engineering, shares how the digital landscape has evolved in the 12 years he's been with the company, and why inclusive design still requires intentional work. 

“It’s really comforting to be part of a team that’s solving real issues.”

Video Description: Lillian Chukwueze is seated indoors in a softly lit room, wearing a dark top. She looks directly into the camera with an open and enthusiastic expression. Her tone is warm and sincere as she shares what drew her to UsableNet and why supporting the disability community through accessibility work is meaningful to her.

 

Lillian Chukwueze, Sales Development Representative, shares why joining a mission-driven company was meaningful—and how digital accessibility connects to something bigger: compassion, understanding, and inclusion.

The Work Is Personal—And It's Just Getting Started 

Every voice here reflects a different journey, but all point to the same truth: digital inclusion is a shared responsibility. It requires empathy, collaboration, and a commitment to creating experiences for everyone. 

Join us in celebrating 25 years of expertise- supporting your accessibility journey. 

Want more perspectives? Read our second blog in the series, where team members reflect on how accessibility has evolved—and what it takes to move forward.

UsableNet

UsableNet

Founded in 2000, UsableNet created some of the first tools and platforms to make websites accessible and usable for all people. Starting out, we worked with government agencies as well as universities and corporations. Today, accessibility has become important to almost all companies. We provide accessibility solutions to Fortune 1000 companies, small and medium enterprises, government, and education organizations across industries including retail, travel, hospitality, food services, automotive, financial services, and healthcare.

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