Why Blind Shoppers Struggle With Online Product Returns
Feb 20, 2026
The weeks after the holiday season are one of the busiest times of the year for product returns. Gift exchanges, extended return windows, and unwanted purchases all increase the ...
At the end of last year during the holiday shopping season, I wrote a series of posts covering different areas of retail websites and the accessibility difficulties I encountered ...
Scheduling Healthcare Appointments as a Blind Patient
Feb 13, 2026
Almost every modern healthcare experience now involves technology. From appointment scheduling to patient portals and billing, critical parts of managing health happen online.
Ecommerce Website Accessibility Guide: ADA, WCAG & Best Practices
Feb 5, 2026
Why Ecommerce Website Accessibility Matters When a customer can't read your product descriptions, navigate your menu with a keyboard, or complete checkout using a screen reader, ...
Mobile Banking Accessibility Failure: A Screen Reader User’s Online Banking Disaster
Jan 30, 2026
This article shares a firsthand account from a blind screen reader user who encountered critical mobile accessibility failures during an online banking identity verification ...
Canada’s ACA Digital Accessibility Deadlines: What to Do Now
Jan 28, 2026
Canada’s new Digital Technologies Accessibility Regulations under the Accessible Canada Act (ACA) introduce specific technical requirements for websites, mobile apps, software, ...
What Holiday Shopping in 2025 Revealed About Accessibility: A Screen Reader User’s Experience
Jan 5, 2026
Michael Taylor is a blind screen reader user who writes about real-world digital accessibility barriers based on firsthand experience. Summary: In this first-person recap of the ...
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