UsableNet Blog
Web Accessibility Audits - A Step-by-Step Guide

A Step-by-Step Guide to Conducting a Web Accessibility Audit

Mar 11, 2026
At its core, accessibility is about designing and building digital experiences that people, including those with disabilities, can use effectively. Making a digital product ...

Web Accessibility, ADA Website Compliance, Accessibility Testing

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Lawyer reviewing an ADA website accessibility lawsuit claim on a laptop

Notes from the Field: What Defense Counsel Focus on After an ADA Website Claim

Mar 9, 2026
Over the past several years, I’ve spent much of my time working alongside defense counsel and internal teams navigating ADA website litigation. Those conversations often surface ...

Web Accessibility, ADA Lawsuits

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Legal teams reviewing an ADA website lawsuit claim on a laptop

Notes from the Field: What Defense Counsel Are Seeing in ADA Website Litigation

Mar 5, 2026
Over the past several years, I’ve spent much of my time working alongside defense counsel and internal teams navigating ADA website litigation. Those conversations often surface ...

Web Accessibility, ADA Lawsuits

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Why Blind Shoppers Struggle With Online Product Returns

Feb 20, 2026
The weeks after the holiday season are one of the busiest times of the year for product returns. Gift exchanges, extended return windows, and unwanted purchases all increase the ...

Web Accessibility, Retail, User Experience

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View of a screenreader

Why Blind Shoppers Can’t Complete Online Checkout

Feb 17, 2026
At the end of last year during the holiday shopping season, I wrote a series of posts covering different areas of retail websites and the accessibility difficulties I encountered ...

Web Accessibility, User Experience, Ecommerce

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Scheduling Healthcare Appointments as a Blind Patient

Feb 13, 2026
Almost every modern healthcare experience now involves technology. From appointment scheduling to patient portals and billing, critical parts of managing health happen online.

Healthcare

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Add to Basket button on an ecommerce website

Common Ecommerce Website Accessibility Issues (and How to Fix Them)

Feb 9, 2026
Ecommerce accessibility issues don't announce themselves as compliance violations. They show up as abandoned carts.

Web Accessibility

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Person using a tablet

Ecommerce Website Accessibility Guide: ADA, WCAG & Best Practices

Feb 5, 2026
Why Ecommerce Website Accessibility Matters When a customer can't read your product descriptions, navigate your menu with a keyboard, or complete checkout using a screen reader, ...

Web Accessibility, ADA Website Compliance, WCAG

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Mobile Banking Accessibility Failure: A Screen Reader User’s Online Banking Disaster

Jan 30, 2026
This article shares a firsthand account from a blind screen reader user who encountered critical mobile accessibility failures during an online banking identity verification ...

Web Accessibility, Retail, User Experience, Ecommerce, European Accessibility Act

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