Ecommerce Accessibility Checklist: How to Make Your Online Store ADA & WCAG Compliant
Mar 17, 2026
Ensuring your ecommerce website is accessible a critical step toward meeting the Americans with Disabilities Act (ADA) website requirements and aligning with the Website Content ...
A Step-by-Step Guide to Conducting a Web Accessibility Audit
Mar 11, 2026
At its core, accessibility is about designing and building digital experiences that people, including those with disabilities, can use effectively. Making a digital product ...
Notes from the Field: What Defense Counsel Focus on After an ADA Website Claim
Mar 9, 2026
Over the past several years, I’ve spent much of my time working alongside defense counsel and internal teams navigating ADA website litigation. Those conversations often surface ...
Notes from the Field: What Defense Counsel Are Seeing in ADA Website Litigation
Mar 5, 2026
Over the past several years, I’ve spent much of my time working alongside defense counsel and internal teams navigating ADA website litigation. Those conversations often surface ...
Why Blind Shoppers Struggle With Online Product Returns
Feb 20, 2026
The weeks after the holiday season are one of the busiest times of the year for product returns. Gift exchanges, extended return windows, and unwanted purchases all increase the ...
At the end of last year during the holiday shopping season, I wrote a series of posts covering different areas of retail websites and the accessibility difficulties I encountered ...
Scheduling Healthcare Appointments as a Blind Patient
Feb 13, 2026
Almost every modern healthcare experience now involves technology. From appointment scheduling to patient portals and billing, critical parts of managing health happen online.
Common Ecommerce Website Accessibility Issues (and How to Fix Them)
Feb 9, 2026
Ecommerce accessibility issues don't announce themselves as compliance violations. They show up as abandoned carts. Common website accessibility issues — like checkout barriers, ...
Ecommerce Website Accessibility Guide: ADA, WCAG & Best Practices
Feb 5, 2026
Why Ecommerce Website Accessibility Matters When a customer can't read your product descriptions, navigate your menu with a keyboard, or complete checkout using a screen reader, ...