UsableNet Blog

Navigating Hotel Apps as a Blind Traveler: Accessibility Challenges

When traveling, many hotels, transportation systems, restaurants, and experiences such as amusement or theme parks require users to download an app to perform critical functions ...

User Experience, travel

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Enhancing Mobile Banking Accessibility for Screen Readers

Online banking is one of the most common tasks we perform on our mobile devices. According to a 2023 report by Statista, 75% of millennials and 68% of Gen Xers in the United ...

User Experience, Mobile, Financial Services

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Accessibility Challenges in Airline Ticket Booking on Mobile

With summer here, many people are starting to make and finalize their vacation plans. A major part of this process is browsing for and purchasing flight tickets. As mobile devices ...

Retail, User Experience

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Accessibility Challenges on Hotel Websites: A Mobile-Focused Lens

One industry that undoubtedly experiences increased business during the warm weather months is hotels and hospitality. Many people visit hotel websites as they try to plan that ...

Web Accessibility, User Experience, hospitality

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Insights from a Blind User: Online Banking Accessibility

For a blind technology user like myself, digital accessibility is paramount in online banking. Once I can manage my finances online, I can enjoy all the rest the Internet offers. ...

Web Accessibility, User Experience, Financial Services

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Common Accessibility Challenges On Coffee Shop Websites

The coffee shop craze is taking the food industry by storm, boasting over 35,000 establishments across the US. Whether it's a morning pick-me-up or a refreshing iced tea, these ...

Web Accessibility, User Experience, Restaurants

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Advancing Mobile App Accessibility: 3 Key Improvements

Today, I want to highlight an often-overlooked aspect of digital accessibility: mobile application accessibility. Almost everyone has a smartphone these days. Additionally, many ...

Web Accessibility, User Experience

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Airline Booking: Navigating an Inaccessible Experience

Today’s blog will be about trying to help someone purchase airline tickets for a last-minute trip. The accessibility of the site in question was possibly the worst that I have ...

Web Accessibility, Mobile Apps, User Experience

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Accessibility Challenges in Healthcare: Booking an Appointment

With the new year upon us, many people are beginning to implement their 2024 resolutions. For many, health will be the priority this year, whether making better eating choices, ...

User Experience, Healthcare

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