UsableNet Blog

Blind Users And Payment Forms: Where Adding A Card Breaks Down

Editor’s note: Michael Taylor, who is blind and navigates the web with a screen reader, walks through the barriers he hits when adding a payment method (the expiration date, the ...

Web Accessibility, User Experience

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Website Login Accessibility: Where Sign-In Fails Blind Users

Editor’s note: Michael Taylor is a blind UsableNet contributor who has relied on a screen reader for almost twenty years, and he writes about what happens when he tries to ...

Web Accessibility, User Experience, Screen Reader Accessibility

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Don't Trust The Number, Understand the Number: Lessons from 100 Audits

If you spend any time around digital accessibility, you have seen the various numbers around how much accessibility can be covered by an automated scan.

Web Accessibility, User Experience, WCAG Audits, Audit, Automation

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When Accessibility Issues Stop Me and When I Can Work Around Them

Editor's note: Michael Taylor sorts the screen reader barriers he runs into by how badly they hurt him, from unlabeled checkout fields that end a purchase outright to keyboard ...

Web Accessibility, User Experience, Ecommerce, Screen Reader Accessibility

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What I Wish Developers and QA Teams Understood About Screen Readers

Editor's note: Michael Taylor describes the barriers that clear an automated scan and still stop him cold, which is the category of problem most likely to be sitting on your site ...

Web Accessibility, User Experience, Screen Reader Accessibility

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How I Shop an Unfamiliar Website With a Screen Reader

In today’s post, I am going back to basics. Every interaction I have on the internet happens without a mouse, so the way I navigate an unfamiliar website looks nothing like how a ...

Web Accessibility, Accessibility Testing, User Experience, Ecommerce, Screen Reader

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Airline Website Accessibility: Online Check-In Barriers

If a traveler can't check in, they might not fly, and online check-in hides several barriers that stop screen readers cold. Michael Taylor is blind and navigates the web, ...

Web Accessibility, User Experience, Airline Accessibility, Screen Reader Accessibility, Travel & Hospitality Accessibility

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Airline Website Accessibility: Booking and Seat Selection While Blind

A booking can go smoothly right up to checkout, then collapse at seat maps, unreadable fields, and unlabeled checkboxes. Here are the checkout barriers to check for on your own ...

Web Accessibility, User Experience, Airline Accessibility, Screen Reader Accessibility, Travel & Hospitality Accessibility

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Airline Website Accessibility: Comparing Flight Results while Blind

The results page is where travelers spend the most time, and it's where reading and comparing flights with a screen reader turns into a slog. Here is what to check on your own ...

Web Accessibility, User Experience, Screen Reader Accessibility, Travel & Hospitality Accessibility

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