UsableNet Blog

Mobile Grocery Shopping Accessibility: Challenges for Blind Shoppers

One industry that is becoming increasingly digitalized is grocery shopping. According to a 2024 report by eMarketer, the U.S. online grocery market is projected to reach $187.7 ...

User Experience, Mobile, Ecommerce, Grocery

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Navigating Accessibility Challenges on Mobile Healthcare Websites

As of 2024, nearly 60% of healthcare consumers use mobile devices to manage their health, from booking appointments to accessing medical records. Yet, despite this growing ...

User Experience, mobile accessibility, Mobile, Healthcare

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Accessibility Issues in Mobile Ticket Purchasing: A Baseball Game

Over the past few months, I have written a series of blogs about the accessibility challenges that affect various mobile websites when using touch-based screen readers. In this ...

User Experience, mobile accessibility

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A Blind Person's Perspective on Mobile Accessibility in Ecommerce

One of the most popular sectors of online retail is clothing. I have shopped for clothes on websites for many years. In the past, I discussed common accessibility challenges that ...

User Experience, mobile accessibility, Ecommerce

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Email Accessibility on Mobile: What Your Blind Customers Wish You Knew

In today's digital landscape, email is crucial for communication, marketing, and user account management. As more people, myself included, manage their emails on smartphones and ...

Web Accessibility, User Experience, Accessibility for Marketing Teams

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AI Chat Bot Accessibility Issues from a Blind User’s Perspective

As AI grows in popularity, almost all websites integrate AI-based interactive chatbots for tasks such as website help, customer service, and account management like password ...

Web Accessibility, User Experience, AI

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Navigating Hotel Apps as a Blind Traveler: Accessibility Challenges

When traveling, many hotels, transportation systems, restaurants, and experiences such as amusement or theme parks require users to download an app to perform critical functions ...

User Experience, travel

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Enhancing Mobile Banking Accessibility for Screen Readers

Online banking is one of the most common tasks we perform on our mobile devices. According to a 2023 report by Statista, 75% of millennials and 68% of Gen Xers in the United ...

User Experience, Mobile, Financial Services

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Accessibility Challenges in Airline Ticket Booking on Mobile

With summer here, many people are starting to make and finalize their vacation plans. A major part of this process is browsing for and purchasing flight tickets. As mobile devices ...

Retail, User Experience

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