Email Accessibility on Mobile: What Your Blind Customers Wish You Knew
Aug 16, 2024
In today's digital landscape, email is crucial for communication, marketing, and user account management. As more people, myself included, manage their emails on smartphones and ...
AI Chat Bot Accessibility Issues from a Blind User’s Perspective
Aug 2, 2024
As AI grows in popularity, almost all websites integrate AI-based interactive chatbots for tasks such as website help, customer service, and account management like password ...
Navigating Hotel Apps as a Blind Traveler: Accessibility Challenges
Jul 23, 2024
When traveling, many hotels, transportation systems, restaurants, and experiences such as amusement or theme parks require users to download an app to perform critical functions ...
Enhancing Mobile Banking Accessibility for Screen Readers
Jun 10, 2024
Online banking is one of the most common tasks we perform on our mobile devices. According to a 2023 report by Statista, 75% of millennials and 68% of Gen Xers in the United ...
Accessibility Challenges in Airline Ticket Booking on Mobile
Jun 3, 2024
With summer here, many people are starting to make and finalize their vacation plans. A major part of this process is browsing for and purchasing flight tickets. As mobile devices ...
Accessibility Challenges on Hotel Websites: A Mobile-Focused Lens
May 30, 2024
One industry that undoubtedly experiences increased business during the warm weather months is hotels and hospitality. Many people visit hotel websites as they try to plan that ...
Insights from a Blind User: Online Banking Accessibility
May 2, 2024
For a blind technology user like myself, digital accessibility is paramount in online banking. Once I can manage my finances online, I can enjoy all the rest the Internet offers. ...
Common Accessibility Challenges On Coffee Shop Websites
Apr 5, 2024
The coffee shop craze is taking the food industry by storm, boasting over 35,000 establishments across the US. Whether it's a morning pick-me-up or a refreshing iced tea, these ...
Advancing Mobile App Accessibility: 3 Key Improvements
Mar 20, 2024
Today, I want to highlight an often-overlooked aspect of digital accessibility: mobile application accessibility. Almost everyone has a smartphone these days. Additionally, many ...
