--- title: Blog | UsableNet | User Experience (3) description: User Experience | Digital Accessibility best practices, news, thought leadership and insights. (3) --- - [skip to menu](https://blog.usablenet.com/topic/user-experience/page/3#nav) - [skip to content](https://blog.usablenet.com/topic/user-experience/page/3#main-content) - [skip to footer](https://blog.usablenet.com/topic/user-experience/page/3#footer) Test the accessibility of your website for free! Try UsableNet AQA. [Test now!](https://usablenet.com/automated-accessibility-testing-tool) Close [![UsableNet home](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/logo.png?width=429&height=62&name=logo.png)](https://usablenet.com/) - [Solutions](https://usablenet.com) ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Explore which of our digital accessibility solutions is right for you [Watch a Demo](https://info.usablenet.com/choose-a-demo?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1737658630173.1737669055746.199&__hssc=181257784.7.1737669055746&__hsfp=3011104808) - [Resources](https://usablenet.com/resources) ## Resources - [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) - [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) - [Reports](https://usablenet.com/resources?contentType=Reports) - [Webinars](https://usablenet.com/resources?contentType=Webinars) - [Tools](https://usablenet.com/resources?contentType=Tools) - [All Resources](https://usablenet.com/resources) ## Essential Resources ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-1.png?width=100&height=100&name=resources-1.png) [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-2.png?width=100&height=100&name=resources-2.png) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-3.png?width=100&height=100&name=resources-3.png) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz) ![](https://blog.usablenet.com/hs-fs/hubfs/ADA%20Primer.png?width=100&height=100&name=ADA%20Primer.png) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance) - [Who We Serve](https://usablenet.com/strategic-relationships) ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/e-commerce-accessibility-solutions) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/eaa-en-301-549-compliance) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) Close Open Menu - Solutions ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Which accessibility remediation approach is right for me? [Take our Quiz](https://info.usablenet.com/website-accessibility-remediation-quiz) - Resources ## Resources [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) [Reports](https://usablenet.com/resources?contentType=Reports) [Webinars](https://usablenet.com/resources?contentType=Webinars) [Tools](https://usablenet.com/resources?contentType=Tools) [All Resources](https://usablenet.com/resources) ## Essential Resources [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) - Who We Serve ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/industries-e-commerce-consumer-goods) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/compliance-europe) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) # UsableNet Blog Browse by Topic All Topics Mobile Apps Mobile in B2B Mobile Marketing Mobile Web QA Testing UX Research & Design Web Accessibility ![Search](https://blog.usablenet.com/hubfs/_images/search.svg) ![Digital Accessibility in healthcare ](https://blog.usablenet.com/hubfs/Michael%20Blog%20Images/HealthCare%20Blog.png) ## Healthcare Accessibility: New Patient Intake Forms and Screen Readers Apr 24, 2026 When I fill out healthcare intake forms as a new patient, the same accessibility issues come up almost every time: unlabeled fields, required-field markers my screen reader can't ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Healthcare](https://blog.usablenet.com/topic/healthcare) [Read More](https://blog.usablenet.com/healthcare-intake-screen-reader-accessibility) ![](https://blog.usablenet.com/hubfs/Mobile%20Banking%20App.png) ## Online Banking Accessibility: Opening an Account Apr 13, 2026 As I've written about before, online banking accessibility is central to my daily life. Banking has moved so far online that without full access to the software, I simply can't ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Financial Services](https://blog.usablenet.com/topic/financial-services) [Read More](https://blog.usablenet.com/online-banking-accessibility-opening-an-account) ![View of a screenreader](https://blog.usablenet.com/hubfs/Screen-Reader-for-blind-visually-impaired-webp.webp) ## What Happens After You Buy: Post-Order Accessibility Barriers Mar 26, 2026 Editor's note: Michael Taylor is blind and shares first-hand accounts of accessibility barriers in everyday digital experiences. [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Ecommerce](https://blog.usablenet.com/topic/ecommerce) [Read More](https://blog.usablenet.com/what-happens-after-you-buy-post-order-accessibility-barriers) ![View of a screenreader](https://blog.usablenet.com/hubfs/Screen-Reader-for-blind-visually-impaired-webp.webp) ## Retail Checkout Accessibility: What the Forms Get Wrong Mar 24, 2026 Editor's note: Michael Taylor is blind and shares first-hand accounts of accessibility barriers in everyday digital experiences. [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Ecommerce](https://blog.usablenet.com/topic/ecommerce) [Read More](https://blog.usablenet.com/retail-checkout-accessibility-what-the-forms-get-wrong) ![](https://blog.usablenet.com/hubfs/e-commerce-online-shopping-digital-marketing-and-sales-business-technology-concept-137074336%20(1).jpg) ## Why Blind Shoppers Struggle With Online Product Returns Feb 20, 2026 The weeks after the holiday season are one of the busiest times of the year for product returns. Gift exchanges, extended return windows, and unwanted purchases all increase the ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [Retail](https://blog.usablenet.com/topic/retail), [User Experience](https://blog.usablenet.com/topic/user-experience) [Read More](https://blog.usablenet.com/online-product-return-accessibility-barriers) ![View of a screenreader](https://blog.usablenet.com/hubfs/Screen-Reader-for-blind-visually-impaired-webp.webp) ## Why Blind Shoppers Can’t Complete Online Checkout Feb 17, 2026 At the end of last year during the holiday shopping season, I wrote a series of posts covering different areas of retail websites and the accessibility difficulties I encountered ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Ecommerce](https://blog.usablenet.com/topic/ecommerce) [Read More](https://blog.usablenet.com/shopping-cart-accessibility-screen-reader-barriers) ![](https://blog.usablenet.com/hubfs/Imported_Blog_Media/6%20Tips%20to%20Design%20ADA-Compliant%20Financial%20Services%20Websites.jpg) ## Mobile Banking Accessibility Failure: A Screen Reader User’s Online Banking Disaster Jan 30, 2026 This article shares a firsthand account from a blind screen reader user who encountered critical mobile accessibility failures during an online banking identity verification ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [Retail](https://blog.usablenet.com/topic/retail), [User Experience](https://blog.usablenet.com/topic/user-experience), [Ecommerce](https://blog.usablenet.com/topic/ecommerce), [European Accessibility Act](https://blog.usablenet.com/topic/european-accessibility-act) [Read More](https://blog.usablenet.com/mobile-banking-accessibility-screen-reader-case-study) ![View of a screenreader](https://blog.usablenet.com/hubfs/Screen-Reader-for-blind-visually-impaired-webp.webp) ## What Holiday Shopping in 2025 Revealed About Accessibility: A Screen Reader User’s Experience Jan 5, 2026 Michael Taylor is a blind screen reader user who writes about real-world digital accessibility barriers based on firsthand experience. Summary: In this first-person recap of the ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Ecommerce](https://blog.usablenet.com/topic/ecommerce) [Read More](https://blog.usablenet.com/holiday-shopping-accessibility-2025) ![](https://blog.usablenet.com/hubfs/Screen-Reader-for-blind-visually-impaired-webp.webp) ## Retail Search Accessibility: A Screen Reader User’s Holiday Shopping Experience Dec 17, 2025 With online traffic peaking for the holidays, many shoppers are landing on retail homepages at the same time regulators are evaluating those same journeys. In Sweden, the Post and ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [Retail](https://blog.usablenet.com/topic/retail), [User Experience](https://blog.usablenet.com/topic/user-experience), [Ecommerce](https://blog.usablenet.com/topic/ecommerce), [European Accessibility Act](https://blog.usablenet.com/topic/european-accessibility-act) [Read More](https://blog.usablenet.com/retail-search-accessibility-holiday-shopping) - [Previous](https://blog.usablenet.com/topic/user-experience/page/2) - [1](https://blog.usablenet.com) - [2](https://blog.usablenet.com/topic/user-experience/page/2) - [3](https://blog.usablenet.com/topic/user-experience/page/3) - [4](https://blog.usablenet.com/topic/user-experience/page/4) - [5](https://blog.usablenet.com/topic/user-experience/page/5) - [Next](https://blog.usablenet.com/topic/user-experience/page/4) ## Sign Up for the UsableNet Blog ![](https://blog.usablenet.com/hubfs/Consultation%20Icon.svg) Need to improve digital usability, accessibility or performance? 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