UsableNet Blog

Why Airline Mobile Sites Still Fail Blind Travelers at Check-In

Aug 21, 2025
For many travelers, mobile check-in is fast and convenient. But for those of us who use screen readers, that convenience can disappear in an instant.

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Airplane with 2 airline tickets on a blue background

Using an Airline Mobile App as a Blind Traveler

Aug 20, 2025
Airline mobile apps have become essential tools for travel. They let you check in, choose your seat, download a boarding pass, track gate changes, and manage in-flight services. ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Resort booking on a tablet

Making a Hotel Reservation with a Screen Reader: Simplicity That Works

Aug 19, 2025
With summer travel in full swing, I recently booked a stay at a small resort using my tablet's mobile browser. I expected the usual frustrations: unlabeled fields, broken date ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Illustration of people with disabilities interacting with digital devices, celebrating UsableNet’s 25th anniversary.

Digital Accessibility in 2025: A Screen Reader User's Honest Take

Jul 25, 2025
Most of what I write focuses on the current state of digital accessibility—what's improving, what's still broken, and how those changes affect people like me who rely on screen ...

Web Accessibility, User Experience, 25th Anniversary

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Illustration of people with disabilities interacting with digital devices, celebrating UsableNet’s 25th anniversary.

Growing Up With Accessibility Gaps: A Screen Reader User Reflects

May 27, 2025
2025 is a big year for UsableNet; this year marks our 25th anniversary. As someone who has witnessed the evolution of digital accessibility firsthand, I’ve seen just how much ...

Web Accessibility, User Experience, 25th Anniversary

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hand holding a mobile device

Accessibility Challenges When Interacting With Web Forms on Mobile

Apr 15, 2025
As a blind person, I often encounter avoidable barriers when completing mobile web forms—barriers that turn simple tasks into frustrating challenges. Fillable forms are as common ...

User Experience, mobile accessibility, Blind

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Folks raising their hands to ask questions about government website accessibility

Improving Government Website Accessibility: Addressing Key Barriers

Mar 6, 2025
Government websites are essential in daily life, providing residents access to critical services, information, and public resources. Each state and local municipality has a ...

Web Accessibility, User Experience, Title II

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Hands typing on a keyboard

Web Form Accessibility: Challenges Faced by Blind Screen Reader Users

Feb 28, 2025
Fillable web forms are everywhere—from shopping sites to scheduling a doctor’s visit. Because of their wide use, I interact with fillable forms regularly. As a blind person who ...

Web Accessibility, User Experience

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Add to cart button on a computer screen

A Frustrating Checkout: When Poor Accessibility Pushes Customers Away

Feb 19, 2025
Online shopping is designed to be convenient, but for blind shoppers who rely on screen readers, it can be unpredictable. Some websites get it right, making navigation smooth and ...

Web Accessibility, Retail, User Experience

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