UsableNet Blog

What Patient Portals Still Get Wrong for Screen Reader Users

Editor's Note — May 11, 2026 After this post was scheduled, HHS issued an Interim Final Rule (effective May 7, 2026) extending the Section 504 web and mobile accessibility ...

Web Accessibility, User Experience, Healthcare

Read More

What It's Like To Pay A Healthcare Bill When You're Blind

A text comes in from my provider with a link to pay my balance. I'm blind, so I navigate the web with a screen reader, and within about thirty seconds of tapping that link I ...

Web Accessibility, User Experience, Healthcare

Read More

Healthcare Accessibility: New Patient Intake Forms and Screen Readers

When I fill out healthcare intake forms as a new patient, the same accessibility issues come up almost every time: unlabeled fields, required-field markers my screen reader can't ...

Web Accessibility, User Experience, Healthcare

Read More

Scheduling Healthcare Appointments as a Blind Patient

Almost every modern healthcare experience now involves technology. From appointment scheduling to patient portals and billing, critical parts of managing health happen online.

Healthcare

Read More

HHS Section 504 Digital Accessibility: A Compliance Guide for Healthcare Organizations

Editor's Note — May 11, 2026 On May 7, 2026, HHS published an Interim Final Rule (IFR) extending the Section 504 web and mobile accessibility compliance dates by one year. The new ...

Healthcare

Read More

HHS Section 504 Digital Accessibility FAQ for Healthcare Providers

Editor's Note — May 11, 2026 After this post was scheduled, HHS issued an Interim Final Rule (effective May 7, 2026) extending the Section 504 web and mobile accessibility ...

Healthcare

Read More

Navigating Accessibility Challenges on Mobile Healthcare Websites

As of 2024, nearly 60% of healthcare consumers use mobile devices to manage their health, from booking appointments to accessing medical records. Yet, despite this growing ...

User Experience, mobile accessibility, Mobile, Healthcare

Read More

Accessibility Challenges in Healthcare: Booking an Appointment

With the new year upon us, many people are beginning to implement their 2024 resolutions. For many, health will be the priority this year, whether making better eating choices, ...

User Experience, Healthcare

Read More

Web Accessibility Design Examples on Healthcare Websites (Guest Blog)

Digital accessibility is essential for individuals with disabilities to have the most significant degree of personal independence. This concept especially holds when it comes to ...

User Experience, Healthcare

Read More

Sign Up for the UsableNet Blog

Need to improve digital usability, accessibility or performance? We can help.