UsableNet Blog

What It's Like To Pay A Healthcare Bill When You're Blind

A text comes in from my provider with a link to pay my balance. I'm blind, so I navigate the web with a screen reader, and within about thirty seconds of tapping that link I ...

Web Accessibility, User Experience, Healthcare

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When One ADA Claim Becomes Three

A conversation with Ted Hollis, Partner at Quarles & Brady, as part of the Notes from the Field series. Most companies treat an ADA website accessibility claim as a contained ...

Web Accessibility, ADA Website Compliance, ADA Lawsuits, Notes from the Field

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Healthcare Accessibility: New Patient Intake Forms and Screen Readers

When I fill out healthcare intake forms as a new patient, the same accessibility issues come up almost every time: unlabeled fields, required-field markers my screen reader can't ...

Web Accessibility, User Experience, Healthcare

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Why Settling One ADA Claim Doesn't Prevent the Next

A conversation with Minh Vu, Partner at Seyfarth Shaw, as part of the Notes from the Field series. Most companies that receive an ADA website demand letter focus on resolving it. ...

Web Accessibility, ADA Website Compliance, ADA Lawsuits

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ADA Title II and Government Website Accessibility: What Agencies Must Know

📌 Update — April 20, 2026 The U.S. Department of Justice has extended ADA Title II web accessibility compliance deadlines by one year. Large public entities (population 50,000+) ...

Web Accessibility, Title II

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ADA Title II Compliance: Frequently Asked Questions

📌 Update — April 20, 2026 The U.S. Department of Justice has extended ADA Title II web accessibility compliance deadlines by one year. Large public entities (population 50,000+) ...

Web Accessibility, Title II

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ADA Title II Digital Accessibility: Requirements, Exceptions, and Next Steps

📌 Update — April 20, 2026 The U.S. Department of Justice has extended ADA Title II web accessibility compliance deadlines by one year. Large public entities (population 50,000+) ...

Web Accessibility, Webinars, WCAG 2.1, Title II

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Title II Compliance Timeline: Key Dates and Deadlines

📌 Update — April 20, 2026 The U.S. Department of Justice has extended ADA Title II web accessibility compliance deadlines by one year. Large public entities (population 50,000+) ...

Web Accessibility, Video Accessibility, Title II

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10 ADA Title II Website Compliance Mistakes Local Governments Make (and How to Avoid Them)

📌 Update — April 20, 2026 The U.S. Department of Justice has extended ADA Title II web accessibility compliance deadlines by one year. Large public entities (population 50,000+) ...

Web Accessibility, Title II

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