--- title: Blog | UsableNet (4) description: Digital Accessibility best practices, news, thought leadership and insights. (4) --- - [skip to menu](https://blog.usablenet.com/page/4#nav) - [skip to content](https://blog.usablenet.com/page/4#main-content) - [skip to footer](https://blog.usablenet.com/page/4#footer) Test the accessibility of your website for free! Try UsableNet AQA. [Test now!](https://usablenet.com/automated-accessibility-testing-tool) Close [![UsableNet home](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/logo.png?width=429&height=62&name=logo.png)](https://usablenet.com/) - [Solutions](https://usablenet.com) ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Explore which of our digital accessibility solutions is right for you [Watch a Demo](https://info.usablenet.com/choose-a-demo?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1737658630173.1737669055746.199&__hssc=181257784.7.1737669055746&__hsfp=3011104808) - [Resources](https://usablenet.com/resources) ## Resources - [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) - [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) - [Reports](https://usablenet.com/resources?contentType=Reports) - [Webinars](https://usablenet.com/resources?contentType=Webinars) - [Tools](https://usablenet.com/resources?contentType=Tools) - [All Resources](https://usablenet.com/resources) ## Essential Resources ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-1.png?width=100&height=100&name=resources-1.png) [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-2.png?width=100&height=100&name=resources-2.png) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-3.png?width=100&height=100&name=resources-3.png) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz) ![](https://blog.usablenet.com/hs-fs/hubfs/ADA%20Primer.png?width=100&height=100&name=ADA%20Primer.png) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance) - [Who We Serve](https://usablenet.com/strategic-relationships) ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/e-commerce-accessibility-solutions) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/eaa-en-301-549-compliance) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) Close Open Menu - Solutions ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Which accessibility remediation approach is right for me? [Take our Quiz](https://info.usablenet.com/website-accessibility-remediation-quiz) - Resources ## Resources [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) [Reports](https://usablenet.com/resources?contentType=Reports) [Webinars](https://usablenet.com/resources?contentType=Webinars) [Tools](https://usablenet.com/resources?contentType=Tools) [All Resources](https://usablenet.com/resources) ## Essential Resources [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) - Who We Serve ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/industries-e-commerce-consumer-goods) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/compliance-europe) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) # UsableNet Blog Browse by Topic All Topics Mobile Apps Mobile in B2B Mobile Marketing Mobile Web QA Testing UX Research & Design Web Accessibility ![Search](https://blog.usablenet.com/hubfs/_images/search.svg) ![An Accessibility team gathered around a computer](https://blog.usablenet.com/hubfs/People%20Gathered%20around%20a%20computer.jpg) ## The Accessibility Mindset: Building a Program That Sticks Jun 5, 2026 A company finishes a big accessibility push. Maybe a lawsuit forced it, maybe a looming deadline did. The team fixes everything in the audit, the report closes, and accessibility ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility) [Read More](https://blog.usablenet.com/the-accessibility-mindset-building-a-program-that-sticks) ![Family eating at a restaurant and waiter with tray](https://blog.usablenet.com/hubfs/shutterstock_656722027.jpg) ## Chain Restaurant Online Ordering: Where Checkout Breaks for Blind Customers Jun 2, 2026 Picking up the chain restaurant online ordering series, today's post is about checkout. Different chains handle it differently, but I keep running into the same handful of ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/how-chain-restaurant-checkout-fails-blind-customers) ![Empty plate and tableware with online order menu](https://blog.usablenet.com/hubfs/Empty%20plate%20and%20tableware%20with%20online%20order%20menu-1.jpeg) ## Chain Restaurant Online Ordering: How Item Customization Fails Blind Customers May 26, 2026 Picking up where I left off on chain restaurant online ordering, today's blog is about item customization. Almost every chain restaurant ordering system lets you customize what ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/chain-restaurant-online-ordering-how-item-customization-fails-blind-customers) ![Two women working at a bakery counter, one in a teal apron smiling at the camera while the other prepares a cake behind her](https://blog.usablenet.com/hubfs/Pretty%20waitresses%20working%20with%20a%20smile%20at%20the%20coffee%20shop.jpeg) ## Chain Restaurant Online Ordering: How the Menu Fails Blind Customers May 19, 2026 In 2026, nearly every major chain restaurant I order from has moved to online ordering. A lot of them offer perks and discounts if I order through their website or app, but as a ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/how-chain-restaurant-menus-fail-blind-customers) ![an ecommerce website displayed on a computer screen](https://blog.usablenet.com/hubfs/bigcommerce-ada-compliance.webp) ## Third-Party Ecommerce Tools & Accessibility: What Retailers Are Responsible For May 15, 2026 Quick Answer: Who Is Responsible for Third-Party Ecommerce Accessibility? The retailer is. Under ADA Title III, the operator of a website is responsible for the accessibility of ... [Ecommerce](https://blog.usablenet.com/topic/ecommerce) [Read More](https://blog.usablenet.com/third-party-ecommerce-tools-and-accessibility-what-are-you-responsible-for) ![Digital Accessibility in healthcare ](https://blog.usablenet.com/hubfs/Michael%20Blog%20Images/HealthCare%20Blog.png) ## What Patient Portals Still Get Wrong for Screen Reader Users May 7, 2026 Editor's Note — May 11, 2026 After this post was scheduled, HHS issued an Interim Final Rule (effective May 7, 2026) extending the Section 504 web and mobile accessibility ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Healthcare](https://blog.usablenet.com/topic/healthcare) [Read More](https://blog.usablenet.com/what-patient-portals-still-get-wrong-for-screen-reader-users) ![ Blog post header titled "The Economics of ADA Website Claims: A Defense Attorney's Perspective," featuring circular headshots of two men in suits against a dark blue background with a green diagonal accent.](https://blog.usablenet.com/hubfs/1200%20x%20630%20-%20%20The%20Economics%20of%20ADA%20Website%20Claims%20-%20A%20Defense%20Attorneys%20Perspective.png) ## The Economics of ADA Website Claims — A Defense Attorney's Perspective May 5, 2026 A conversation with John Magliery, Partner at Davis Wright Tremaine, as part of the Notes from the Field series. Before a demand letter gets sent, the plaintiff's attorney has ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [ADA Website Compliance](https://blog.usablenet.com/topic/ada-website-compliance), [ADA Lawsuits](https://blog.usablenet.com/topic/ada-lawsuits), [Notes from the Field](https://blog.usablenet.com/topic/notes-from-the-field) [Read More](https://blog.usablenet.com/the-economics-of-ada-website-claims-a-defense-attorneys-perspective) ![Digital Accessibility in healthcare ](https://blog.usablenet.com/hubfs/Michael%20Blog%20Images/HealthCare%20Blog.png) ## What It's Like To Pay A Healthcare Bill When You're Blind Apr 30, 2026 A text comes in from my provider with a link to pay my balance. I'm blind, so I navigate the web with a screen reader, and within about thirty seconds of tapping that link I ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [User Experience](https://blog.usablenet.com/topic/user-experience), [Healthcare](https://blog.usablenet.com/topic/healthcare) [Read More](https://blog.usablenet.com/what-its-like-to-pay-a-healthcare-bill-when-youre-blind) ![Graphic with two professional headshots on the left and large text on the right reading “When One ADA Claim Becomes Three” against a blue background.](https://blog.usablenet.com/hubfs/1200%20x%20630%20-%20When%20One%20ADA%20Claim%20Becomes%20Three.png) ## When One ADA Claim Becomes Three Apr 28, 2026 A conversation with Ted Hollis, Partner at Quarles & Brady, as part of the Notes from the Field series. Most companies treat an ADA website accessibility claim as a contained ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [ADA Website Compliance](https://blog.usablenet.com/topic/ada-website-compliance), [ADA Lawsuits](https://blog.usablenet.com/topic/ada-lawsuits), [Notes from the Field](https://blog.usablenet.com/topic/notes-from-the-field) [Read More](https://blog.usablenet.com/when-one-ada-claim-becomes-three) - [Previous](https://blog.usablenet.com/page/3) - [2](https://blog.usablenet.com/page/2) - [3](https://blog.usablenet.com/page/3) - [4](https://blog.usablenet.com/page/4) - [5](https://blog.usablenet.com/page/5) - [6](https://blog.usablenet.com/page/6) - [Next](https://blog.usablenet.com/page/5) ## Sign Up for the UsableNet Blog ![](https://blog.usablenet.com/hubfs/Consultation%20Icon.svg) Need to improve digital usability, accessibility or performance? We can help. [Partner with us. 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