UsableNet Blog

Why Airline Mobile Sites Still Fail Blind Travelers at Check-In

For many travelers, mobile check-in is fast and convenient. But for those of us who use screen readers, that convenience can disappear in an instant.

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Using an Airline Mobile App as a Blind Traveler

Airline mobile apps have become essential tools for travel. They let you check in, choose your seat, download a boarding pass, track gate changes, and manage in-flight services. ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Making a Hotel Reservation with a Screen Reader: Simplicity That Works

With summer travel in full swing, I recently booked a stay at a small resort using my tablet's mobile browser. I expected the usual frustrations: unlabeled fields, broken date ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Accessibility Is Not Optional: Lessons from Booking Airline Tickets

The holiday travel season is upon us, and everyone is finalizing those last-minute plans. One integral part of holiday travel booking is purchasing airline tickets. As a blind ...

Web Accessibility, mobile accessibility, travel, hospitality

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Navigating Hotel Apps as a Blind Traveler: Accessibility Challenges

When traveling, many hotels, transportation systems, restaurants, and experiences such as amusement or theme parks require users to download an app to perform critical functions ...

User Experience, travel

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