Michael Taylor
Recent Posts
Airline Website Accessibility: Flight Search Fields That Fail Screen Reader Users
Jul 21, 2026
Before a blind traveler can compare a single flight, they have to fill out the search form, and that is exactly where many airline sites break down. Here are the input barriers to ...
Hotel Website Accessibility: Check-in, Messaging, and In-Stay Barriers for Blind Guests
Jul 15, 2026
Once a booking is done, the hotel experience moves into apps and mobile sites: contactless check-in, in-stay messaging, and digital guides. It is the same shut-out that shows up ...
Web Accessibility, User Experience, mobile accessibility, travel, hospitality
Hotel Website Accessibility: Browsing Room Options
Jul 14, 2026
When a hotel's room-selection page runs on images, visual-only markers, and status text a screen reader can't reach, a blind traveler loses the exact details that decide a ...
Web Accessibility, User Experience, mobile accessibility, travel, hospitality
Real Estate Website Accessibility: Property Listing Pages and Screen Readers
Jul 7, 2026
Property listing pages are where buyers decide on a home and reach out to an agent, and where an inaccessible page stops a screen reader user cold. The same barriers run through ...
Real Estate Website Accessibility: Search Filters and Screen Readers
Jun 30, 2026
Search filters are how a buyer narrows a home search, and when they are not accessible, a screen reader user cannot finish the one task the page exists for. The same barriers run ...
Real Estate Website Accessibility: Browsing Search Results With a Screen Reader
Jun 23, 2026
On a real estate site, the search results page is where the hunt begins, and where a screen reader user can be turned away before reaching a single listing. The same barriers ...
Chain Restaurant Online Ordering: How Post-Order Tracking Fails Blind Customers
Jun 9, 2026
Wrapping up the chain restaurant online ordering series, today's post is about everything that happens after I hit submit. Order tracking, chat with the driver, status updates, ...
Chain Restaurant Online Ordering: Where Checkout Breaks for Blind Customers
Jun 2, 2026
Picking up the chain restaurant online ordering series, today's post is about checkout. Different chains handle it differently, but I keep running into the same handful of ...
Chain Restaurant Online Ordering: How Item Customization Fails Blind Customers
May 26, 2026
Picking up where I left off on chain restaurant online ordering, today's blog is about item customization. Almost every chain restaurant ordering system lets you customize what ...
