UsableNet Blog

Michael Taylor

Michael Taylor
I am a regular contributor to the UsableNet blog on digital accessibility. I develop, write, and edit content for the company blog related to my experiences with digital accessibility. I explore various areas of the digital world and combine my unique perspective as a screen reader user with my fun and creative writing style to deliver an informative and engaging final product. My goal is to advance the company's marketing initiatives while also raising awareness about digital accessibility and how it affects the lives of real-world assistive technology users. My work covers everything from common accessibility challenges to robust and accessible design to tutorial-like content for specific web elements.

Recent Posts

Why Blind Shoppers Struggle With Online Product Returns

Feb 20, 2026
The weeks after the holiday season are one of the busiest times of the year for product returns. Gift exchanges, extended return windows, and unwanted purchases all increase the ...

Web Accessibility, Retail, User Experience

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View of a screenreader

Why Blind Shoppers Can’t Complete Online Checkout

Feb 17, 2026
At the end of last year during the holiday shopping season, I wrote a series of posts covering different areas of retail websites and the accessibility difficulties I encountered ...

Web Accessibility, User Experience, Ecommerce

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Scheduling Healthcare Appointments as a Blind Patient

Feb 13, 2026
Almost every modern healthcare experience now involves technology. From appointment scheduling to patient portals and billing, critical parts of managing health happen online.

Healthcare

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Mobile Banking Accessibility Failure: A Screen Reader User’s Online Banking Disaster

Jan 30, 2026
This article shares a firsthand account from a blind screen reader user who encountered critical mobile accessibility failures during an online banking identity verification ...

Web Accessibility, Retail, User Experience, Ecommerce, European Accessibility Act

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View of a screenreader

What Holiday Shopping in 2025 Revealed About Accessibility: A Screen Reader User’s Experience

Jan 5, 2026
Michael Taylor is a blind screen reader user who writes about real-world digital accessibility barriers based on firsthand experience. Summary: In this first-person recap of the ...

Web Accessibility, User Experience, Ecommerce

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Retail Search Accessibility: A Screen Reader User’s Holiday Shopping Experience

Dec 17, 2025
With online traffic peaking for the holidays, many shoppers are landing on retail homepages at the same time regulators are evaluating those same journeys. In Sweden, the Post and ...

Web Accessibility, Retail, User Experience, Ecommerce, European Accessibility Act

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Shopify small business owner working on their website

Shopify Accessibility Lessons from a Small Business Saturday Purchase

Dec 8, 2025
Small Business Saturday 2025: Accessibility Lessons for Shopify and Small Online Stores When the holiday shopping season begins, national chains and big retail brands dominate the ...

Web Accessibility, Retail, User Experience, Shopify, Ecommerce

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hand holding a cell phone using apps

Mobile Accessibility Narration: A Frustrating Shopping Experience

Dec 1, 2025
I have been shopping early Black Friday deals for the better part of a month. I recently made a purchase of some holiday decor from a fairly large online housewares retailer using ...

Web Accessibility, Retail, User Experience, Ecommerce, European Accessibility Act

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Professional smiling at a computer

Retail Homepage Accessibility and the European Accessibility Act

Nov 26, 2025
With online traffic peaking for the holidays, many shoppers are landing on retail homepages at the exact moment regulators are doing the same. In Sweden, the Post and Telecom ...

Web Accessibility, Retail, User Experience, Ecommerce, European Accessibility Act

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