UsableNet Blog

Jason Taylor, Chief Innovation Strategist

Jason Taylor, Chief Innovation Strategist
Jason C. Taylor is the Chief Innovation Strategist and Advisor to the UsableNet CEO with over 20 years of experience in usability and accessibility. Jason is a global technology thought leader for multichannel customer engagement, actively advising leading companies on how to extend their brands across multiple channels for all users. He has been an active member of the accessibility and usability communities since 2001, which started with leading partnerships between UsableNet, Macromedia (now Adobe), and The Nielsen Norman Group.

Recent Posts

2022 Year-End Digital Accessibility Lawsuit Report Recap

Five years of ADA web and app lawsuits - key observations and trends

Dec 21, 2022
UsableNet has now been tracking digital accessibility lawsuits for five years. When we first reported filings in 2018- cases had risen 181% from the previous year. We knew ADA ...

ADA Lawsuits

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Cover image for the 2022 Midyear ADA Digital Accessibility Lawsuit Report

6 ADA Web Accessibility Trends Revealed in our Mid-Year 2022 Report

Jun 30, 2022
We just published our mid-year ADA web and App report created by the UsableNet research team reviewing all lawsuits filed in federal courts under the ADA and California state ...

ADA Website Compliance, ADA Lawsuits

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2021 Year End Report - App & Web Accessibility Lawsuits Break Records

Dec 21, 2021
Our annual report is out and below are the highlighted trends we are seeing along with some color behind the numbers. This report is now in its fourth year and is published twice ...

ADA Lawsuits

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Digital Lawsuits on track for record. Over one lawsuit is filed every hour. 2018 had 2314 cases; 2019 had 2890 cases; 2020 had 3503 cases, and 2021 will have 4195 cases by the end, according to estimates. The text reads ADA-based cases so far in 2021 plot a path to 4,000 lawsuits in 2021. This includes cases filed in federal court and those filed in California under the Unruh Act with a direct reference to violation of the ADA. 

Midyear Report - App & Web Accessibility Lawsuits on track for record

Jul 1, 2021
Our bi-annual report is out and below are the highlighted trends we are seeing along with some color behind the numbers.

ADA Lawsuits

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legal scales against a laptop

Winn-Dixie Wins ADA Lawsuit but Chooses Web Accessibility

Apr 30, 2021
For the better part of the past two decades, it’s been a well-established legal argument that organization's websites and Apps were covered under the Americans with Disabilities ...

Web Accessibility, ADA Lawsuits

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A woman wearing headphones and looking at her computer.

ADA Video Compliance Lawsuits: What You Need to Know

Jan 29, 2021
When businesses think of the ADA, some may only consider the accessibility of their physical location. But the more than 3,000 lawsuits filed for digital accessibility in 2020, ...

Video Accessibility, WCAG 2.1

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Predictions of Trends in Digital  Accessibility for 2021

Jan 5, 2021
This blog follows my post on our 2020 digital accessibility lawsuit report, " A Record-Breaking Year . " Here I consider what those 2020 app and web accessibility trends will have ...

ADA Lawsuits

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hands holding legal scales

A Record-Breaking Year for ADA Digital Accessibility Lawsuits

Dec 21, 2020
Get a look at the total number of lawsuits from the previous month with the first ADA lawsuit tracker. In 2020, web, app and video accessibility cases are up almost 25% ...

ADA Lawsuits

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Proposed Online Accessibility Act - Three Key Takeaways

Oct 5, 2020
A new bi-partisan bill was proposed on Thursday, Oct 1 to regulate website and app accessibility lawsuits

Web Accessibility

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