--- title: Blog | UsableNet | Jason Taylor, Chief Innovation Strategist (4) description: Jason C. Taylor is the Chief Innovation Strategist and Advisor to the UsableNet CEO with over 20 years of experience in usability and accessibility. Jason is a global technology thought leader for multichannel customer engagement, actively advising leading companies on how to extend their brands across multiple channels for all users. He has been an active member of the accessibility and usability communities since 2001, which started with leading partnerships between UsableNet, Macromedia (now Adobe), and The Nielsen Norman Group. (4) --- - [skip to menu](https://blog.usablenet.com/author/jason-taylor/page/4#nav) - [skip to content](https://blog.usablenet.com/author/jason-taylor/page/4#main-content) - [skip to footer](https://blog.usablenet.com/author/jason-taylor/page/4#footer) Test the accessibility of your website for free! Try UsableNet AQA. [Test now!](https://usablenet.com/automated-accessibility-testing-tool) Close [![UsableNet home](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/logo.png?width=429&height=62&name=logo.png)](https://usablenet.com/) - [Solutions](https://usablenet.com) ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Explore which of our digital accessibility solutions is right for you [Watch a Demo](https://info.usablenet.com/choose-a-demo?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1737658630173.1737669055746.199&__hssc=181257784.7.1737669055746&__hsfp=3011104808) - [Resources](https://usablenet.com/resources) ## Resources - [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) - [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) - [Reports](https://usablenet.com/resources?contentType=Reports) - [Webinars](https://usablenet.com/resources?contentType=Webinars) - [Tools](https://usablenet.com/resources?contentType=Tools) - [All Resources](https://usablenet.com/resources) ## Essential Resources ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-1.png?width=100&height=100&name=resources-1.png) [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-2.png?width=100&height=100&name=resources-2.png) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-3.png?width=100&height=100&name=resources-3.png) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz) ![](https://blog.usablenet.com/hs-fs/hubfs/ADA%20Primer.png?width=100&height=100&name=ADA%20Primer.png) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance) - [Who We Serve](https://usablenet.com/strategic-relationships) ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/e-commerce-accessibility-solutions) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/eaa-en-301-549-compliance) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) Close Open Menu - Solutions ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Which accessibility remediation approach is right for me? [Take our Quiz](https://info.usablenet.com/website-accessibility-remediation-quiz) - Resources ## Resources [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) [Reports](https://usablenet.com/resources?contentType=Reports) [Webinars](https://usablenet.com/resources?contentType=Webinars) [Tools](https://usablenet.com/resources?contentType=Tools) [All Resources](https://usablenet.com/resources) ## Essential Resources [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) - Who We Serve ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/industries-e-commerce-consumer-goods) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/compliance-europe) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) # UsableNet Blog Browse by Topic All Topics Mobile Apps Mobile in B2B Mobile Marketing Mobile Web QA Testing UX Research & Design Web Accessibility ![Search](https://blog.usablenet.com/hubfs/_images/search.svg) ## Jason Taylor, Chief Innovation Strategist ![Jason Taylor, Chief Innovation Strategist](https://blog.usablenet.com/hubfs/Reuploads%20-%20SEO/Jason%20Taylor.png) Jason C. Taylor is the Chief Innovation Strategist and Advisor to the UsableNet CEO with over 20 years of experience in usability and accessibility. Jason is a global technology thought leader for multichannel customer engagement, actively advising leading companies on how to extend their brands across multiple channels for all users. He has been an active member of the accessibility and usability communities since 2001, which started with leading partnerships between UsableNet, Macromedia (now Adobe), and The Nielsen Norman Group. - - - - ### Recent Posts ![hands holding legal scales ](https://blog.usablenet.com/hubfs/Screen%20Shot%202020-04-24%20at%204.48.26%20PM.png) ## A Record-Breaking Year for ADA Digital Accessibility Lawsuits Dec 21, 2020 Get a look at the total number of lawsuits from the previous month with the first ADA lawsuit tracker. In 2020, web, app and video accessibility cases are up almost 25% ... [ADA Lawsuits](https://blog.usablenet.com/topic/ada-lawsuits) [Read More](https://blog.usablenet.com/a-record-breaking-year-for-ada-digital-accessibility-lawsuits) ![](https://blog.usablenet.com/hubfs/Screen%20Shot%202020-04-24%20at%204.57.59%20PM.png) ## Proposed Online Accessibility Act - Three Key Takeaways Oct 5, 2020 A new bi-partisan bill was proposed on Thursday, Oct 1 to regulate website and app accessibility lawsuits [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility) [Read More](https://blog.usablenet.com/proposed-online-accessibility-act-three-key-takeaways) ![woman with headphones working at computer](https://blog.usablenet.com/hubfs/Manual-Testing%20(2).png) ## A Guide to Accessibility Widgets and Overlays versus Traditional, Inclusive Digital Accessibility Sep 30, 2020 Accessibility widgets and overlays promise a quick fix to a 20-year-old challenge. But it's also too good to be true. You can't install a widget or a single line of code and ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility) [Read More](https://blog.usablenet.com/inclusive-accessibility-crushes-widgets-and-overlays) ![](https://blog.usablenet.com/hubfs/Screen%20Shot%202020-04-24%20at%204.57.59%20PM.png) ## ADA at 30 Lacks Clarity For Our Digital Present And Future Jul 31, 2020 The Americans with Disabilities Act (ADA) just turned 30 years old, and it is enjoying a well-deserved celebration. This landmark piece of civil rights legislation shaped the ... [ada](https://blog.usablenet.com/topic/ada) [Read More](https://blog.usablenet.com/ada-at-30) ![2020 Midyear lawsuit breakdown by industry. Retail was the most targeted industry with 76% of all cases. Second was Food Service with 12% of cases. Other industries had 3%, Entertainment and Leisure, Travel and banking and financial each had 2% of all federally filed ADA cases respectively.](https://blog.usablenet.com/hubfs/7-breakdown.jpg) ## App and Web Accessibility Lawsuits - What's New in 2020 Jul 7, 2020 Twice a year, UsableNet releases a lawsuit report to help companies plan and prioritize their digital accessibility initiatives. On July 2, we released our 2020 midyear report. ... [ADA Lawsuits](https://blog.usablenet.com/topic/ada-lawsuits) [Read More](https://blog.usablenet.com/web-accessibility-lawsuits-whats-new-in-2020) ![GettyImages-866706340](https://blog.usablenet.com/hubfs/GettyImages-866706340.jpg) ## 7 Predictions for Accessibility in 2020 and Beyond Dec 11, 2019 2019 has been another big year of ADA-based Website legal action. While release of UsableNet's Annual ADA Website and App Accessibility Lawsuit report is still around the corner. ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility) [Read More](https://blog.usablenet.com/7-predictions-for-accessibility-in-2020-and-beyond) ![GettyImages-912501632](https://blog.usablenet.com/hubfs/GettyImages-912501632.jpg) ## New Types of ADA Accessibility Lawsuits to Watch in 2020 Nov 26, 2019 Over the past few months, hundreds of new types of ADA-based lawsuits were filed against retailers, restaurants and hotels in the name of inclusion. While these are not the ... [ADA Lawsuits](https://blog.usablenet.com/topic/ada-lawsuits) [Read More](https://blog.usablenet.com/new-types-of-ada-accessibility-lawsuits-to-watch-in-2020) ![Student asking how to maintain website accessibility](https://blog.usablenet.com/hubfs/GettyImages-1035507788.jpg) ## How the ADA Applies to Restaurant and Hospitality Websites Nov 22, 2019 On November 12, 2019, I was joined by Michelle Anderson, Partner at Fisher Phillips for a special UsableNet Webinar on how the ADA applies to Website and Apps of not just ... [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility), [ADA Website Compliance](https://blog.usablenet.com/topic/ada-website-compliance), [Restaurants](https://blog.usablenet.com/topic/restaurants) [Read More](https://blog.usablenet.com/how-the-ada-applies-to-restaurant-and-hospitality-websites) ![GettyImages-802777572](https://blog.usablenet.com/hubfs/GettyImages-802777572.jpg) ## 5 Steps to Creating an Accessibility Clause For Vendor Contracts Oct 14, 2019 In 2018 and 2019, there has been a flood of ADA-based web and app accessibility lawsuits and Demand Letters. Now, with the US Supreme Court's denial of Domino's petition the rise ... [ADA Website Compliance](https://blog.usablenet.com/topic/ada-website-compliance) [Read More](https://blog.usablenet.com/5-steps-to-creating-an-accessibility-clause-for-vendor-contracts) - [Previous](https://blog.usablenet.com/author/jason-taylor/page/3) - [2](https://blog.usablenet.com/author/jason-taylor/page/2) - [3](https://blog.usablenet.com/author/jason-taylor/page/3) - [4](https://blog.usablenet.com/author/jason-taylor/page/4) - [5](https://blog.usablenet.com/author/jason-taylor/page/5) - [6](https://blog.usablenet.com/author/jason-taylor/page/6) - [Next](https://blog.usablenet.com/author/jason-taylor/page/5) ## Sign Up for the UsableNet Blog ![](https://blog.usablenet.com/hubfs/Consultation%20Icon.svg) Need to improve digital usability, accessibility or performance? We can help. [Partner with us. Get in touch..](https://usablenet.com/getintouch?hsCtaTracking=34f54ed4-8696-43c9-b740-a3982b4b5d91%7Cf4246c48-bf25-487f-9058-34abb838058e) ## Page Footer ### Have a question? **Contact Us** [Book a Consultation](https://calendly.com/usablenet-accessibility/introduction?month=2025-02) [Watch a Demo](https://info.usablenet.com/choose-a-demo) ### Solutions - [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) - [UsableNet AQA](https://usablenet.com/technology/aqa) - [Accessibility Audit & Support Services](https://usablenet.com/services) - [Pricing and Plans](https://usablenet.com/pricing) ### Resource Library - [Blog](https://blog.usablenet.com/) - [E-Books](https://usablenet.com/resources?contentType=E-books%20and%20Guides) - [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) - [Reports](https://usablenet.com/resources?contentType=Reports) - [Test your website for accessibility](https://usablenet.com/automated-accessibility-testing-tool) - [ADA Monthly Lawsuit Tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker) - [Webinars](https://usablenet.com/resources?contentType=Webinars) - [All Resources](https://usablenet.com/resources?all=true) ### Who We Serve - [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) - [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) - [E-commerce and Consumer Goods](https://info.usablenet.com/industries-e-commerce-consumer-goods) - [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) - [Healthcare](https://info.usablenet.com/industries-healthcare) - [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) ### Compliance - [European Accessibility Laws](https://info.usablenet.com/compliance-europe) - [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) ### Company - [About Us](https://usablenet.com/about-us) - [LLM Resources](https://usablenet.com/for-ai-assistants) [Accessibility Support](https://blog.usablenet.com/support)| [Privacy Policy](https://blog.usablenet.com/privacy)| [Accessibility Statement](https://blog.usablenet.com/accessibility-statement)| [Diversity and Inclusion Statement](https://blog.usablenet.com/diversity-and-inclusion)| Accessibility Status | [Technology Patents](https://blog.usablenet.com/technology/patent) ## **Sign Up** for the **UsableNet Blog** Join our mailing list to receive email notifications when we publish a new blog, infographic, whitepaper or newsletter. Stay up-to-date on our insights, the latest tech news and digital trends. ![International Association of Accessibility Professionals logo](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/IAAP-logo.png?width=150&height=81&name=IAAP-logo.png) © 2026 UsableNet Inc. ![International Association of Accessibility Professionals logo](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/IAAP-logo.png?width=150&height=81&name=IAAP-logo.png) © 2026 UsableNet Inc.