--- title: Digital Agencies - Get Ready for ADA Web Procurement Clauses description: A new clause will likely be added to RFPs and procurement requirements, moving the responsibility of ADA Website compliance to third parties like agencies image: https://blog.usablenet.com/hubfs/What%20Is%20the%20Difference%20Between%20Accessibility%20and%20Usability%20to%20the%20Disability%20Community.jpg --- - [skip to menu](https://blog.usablenet.com/digital-agencies-get-ready-for-ada-web-procurement-clauses#nav) - [skip to content](https://blog.usablenet.com/digital-agencies-get-ready-for-ada-web-procurement-clauses#main-content) - [skip to footer](https://blog.usablenet.com/digital-agencies-get-ready-for-ada-web-procurement-clauses#footer) Test the accessibility of your website for free! Try UsableNet AQA. 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[Take our Quiz](https://info.usablenet.com/website-accessibility-remediation-quiz) - Resources ## Resources [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) [Reports](https://usablenet.com/resources?contentType=Reports) [Webinars](https://usablenet.com/resources?contentType=Webinars) [Tools](https://usablenet.com/resources?contentType=Tools) [All Resources](https://usablenet.com/resources) ## Essential Resources [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) - Who We Serve ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/industries-e-commerce-consumer-goods) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/compliance-europe) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) # Digital Agencies - Get Ready for ADA Web Procurement Clauses **By** [Jason Taylor, Chief Innovation Strategist](https://blog.usablenet.com/author/jason-taylor) on Sep 5, 2019 **Topics:** [ADA Website Compliance](https://blog.usablenet.com/topic/ada-website-compliance) 0 Comments - - - ![What Is the Difference Between Accessibility and Usability to the Disability Community](https://blog.usablenet.com/hubfs/What%20Is%20the%20Difference%20Between%20Accessibility%20and%20Usability%20to%20the%20Disability%20Community.jpg) With more than 5,000 companies being sued under the American Disabilities Act (ADA) over the past two years for in-accessible websites or app, claims have reaching a rate of one-and-hour in 2019. With the majority of those companies outsourcing their website and app builds, a new clause will most likely be added to RFPs, procurement requirements and contracts that moves the responsibility of "ensuring websites or apps comply with ADA to the companies' to vendors, agencies and other third parties. New legal avenues are providing digital accessibility advocates such as the Federation of the Blind a powerful tool to effect change in the digital world but this can also be an opportunity for vendors. Companies that compete for website and native app projects should not take this responsibility lightly, [The State of California is being sued](https://www.sfchronicle.com/news/article/Lawsuit-filed-over-Calif-recreation-reservation-13892789.php)by a San Francisco blind organization for spending $66 Million on a website that is not accessible.  The contract required the vendor to take specific steps to ensure that the website complied with the Web Content Accessibility Guidelines (WCAG). The vendor did not and is now involved in a costly lawsuit with one of its biggest clients.  **Vendors with Strong Digital Accessibility Practices Will Stand Out** With challenges come opportunities. Vendors that establish and communicate clear and robust accessibility practices will stand out in RFP's and Presentations.  They will be able to increase billing and expand accessibility services from initial build through maintenance phases. Accessibility also fits into the broader benefits of Customer Experience which agencies already promote as a core value of their service, so extending this area to being inclusive to all will satisfy clients socially and legally requirements along with driving more users and more revenue for clients. **What Do Vendors and Agencies Need to Create a Competitive ADA Advantage?** - Establish a robust accessibility testing and verification processes to ensure websites and Apps are ADA compliant - Provide teams with accessibility training to fill knowledge and technology gaps - Acquire cutting edge tools for teams in order to the reduce time it takes to include accessibility - Provide clients with reports that confirm projects have been built to ADA standards and are being maintained - Build Accessibility costs into RFPs, driving project hours for agency design, Dev and testing - Engage an Accessibility expert or consultancy to provide support to your team and clients with initial and on-going certification of each project delivered UsableNet provides free resources that agencies can download to understand the 4 core stages of Accessibility for Web add App Development - Plan, Test, Fix and Maintain.[**Download our Free Web and App Accessibility eBook today to get started. **](https://info.usablenet.com/web-and-app-accessibility) We also partner with many agencies and other vendors to integrate Accessibility throughout their delivery life-cycle with a combination of Technology, Services and Training.[![Partner with us. 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He has been an active member of the accessibility and usability communities since 2001, which started with leading partnerships between UsableNet, Macromedia (now Adobe), and The Nielsen Norman Group. - - - - ### Related posts ![Inside the 2026 Midyear Numbers: The ADA continues to be the ONLY true enforcement around](https://blog.usablenet.com/hubfs/Registration%20-%20Midyear%20Report.png) [Inside the 2026 Midyear Numbers: The ADA continues to be the ONLY true enforcement around](https://blog.usablenet.com/inside-the-2026-midyear-numbers-where-digital-accessibility-litigation-is-going) Jul 8, 2026 ![The Low-Cost Moves That Strengthen an ADA Website Defense](https://blog.usablenet.com/hubfs/The%20Low-Cost%20Moves%20That%20Strengthen%20an%20ADA%20Website%20Defense.png) [The Low-Cost Moves That Strengthen an ADA Website Defense](https://blog.usablenet.com/the-low-cost-moves-that-strengthen-an-ada-website-defense) Jun 16, 2026 ![The Economics of ADA Website Claims — A Defense Attorney's Perspective](https://blog.usablenet.com/hubfs/1200%20x%20630%20-%20%20The%20Economics%20of%20ADA%20Website%20Claims%20-%20A%20Defense%20Attorneys%20Perspective.png) [The Economics of ADA Website Claims — A Defense Attorney's Perspective](https://blog.usablenet.com/the-economics-of-ada-website-claims-a-defense-attorneys-perspective) May 5, 2026 ![When One ADA Claim Becomes Three](https://blog.usablenet.com/hubfs/1200%20x%20630%20-%20When%20One%20ADA%20Claim%20Becomes%20Three.png) [When One ADA Claim Becomes Three](https://blog.usablenet.com/when-one-ada-claim-becomes-three) Apr 28, 2026 ### Sign Up for the UsableNet Blog ### Recent Posts ![feature image](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Check-in, Messaging, and In-Stay Barriers for Blind Guests](https://blog.usablenet.com/hotel-website-accessibility-check-in-and-in-stay-barriers-for-blind-guests) Jul 15, 2026 ![feature image](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Browsing Room Options](https://blog.usablenet.com/hotel-website-accessibility-browsing-room-options) Jul 14, 2026 ![feature image](https://blog.usablenet.com/hubfs/Registration%20-%20Midyear%20Report.png) [Inside the 2026 Midyear Numbers: The ADA continues to be the ONLY true enforcement around](https://blog.usablenet.com/inside-the-2026-midyear-numbers-where-digital-accessibility-litigation-is-going) Jul 8, 2026 ### Posts by Topic - [Web Accessibility (311)](https://blog.usablenet.com/topic/web-accessibility) - [User Experience (113)](https://blog.usablenet.com/topic/user-experience) - [ADA Lawsuits (45)](https://blog.usablenet.com/topic/ada-lawsuits) - [ADA Website Compliance (38)](https://blog.usablenet.com/topic/ada-website-compliance) - [European Accessibility Act (34)](https://blog.usablenet.com/topic/european-accessibility-act) - [Mobile Web (30)](https://blog.usablenet.com/topic/mobile-web) - [Mobile Apps (27)](https://blog.usablenet.com/topic/mobile-apps) - [Retail (27)](https://blog.usablenet.com/topic/retail) ![](https://blog.usablenet.com/hubfs/Consultation%20Icon.svg) Need to improve digital usability, accessibility or performance? 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Stay up-to-date on our insights, the latest tech news and digital trends. ![International Association of Accessibility Professionals logo](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/IAAP-logo.png?width=150&height=81&name=IAAP-logo.png) © 2026 UsableNet Inc. ![International Association of Accessibility Professionals logo](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/IAAP-logo.png?width=150&height=81&name=IAAP-logo.png) © 2026 UsableNet Inc. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Jason Taylor, Chief Innovation Strategist", "url" : "https://blog.usablenet.com/author/jason-taylor" }, "dateModified" : "2021-02-08T20:23:56.757Z", "datePublished" : "2019-09-05T19:00:36.000Z", "headline" : "Digital Agencies - Get Ready for ADA Web Procurement Clauses", "image" : [ "https://blog.usablenet.com/hubfs/What%20Is%20the%20Difference%20Between%20Accessibility%20and%20Usability%20to%20the%20Disability%20Community.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.usablenet.com/digital-agencies-get-ready-for-ada-web-procurement-clauses", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.usablenet.com/hubfs/UsableNet%20Logo_Black.png" }, "name" : "UsableNet Inc." } } ```