UsableNet Blog

Jason Taylor, Chief Innovation Strategist

Jason Taylor, Chief Innovation Strategist
Jason C. Taylor is the Chief Innovation Strategist and Advisor to the UsableNet CEO with nearly 20 years of experience in usability and accessibility. Jason is a global technology thought leader for multichannel customer engagement, actively advising leading companies on how to extend their brands across multiple channels for all users. He has been an active member of the accessibility and usability communities since 2001, which started with leading partnerships between UsableNet, Macromedia (now Adobe), and The Nielsen Norman Group.

Recent Posts

2020 Midyear lawsuit breakdown by industry. Retail was the most targeted industry with 76% of all cases. Second was Food Service with 12% of cases. Other industries had 3%, Entertainment and Leisure, Travel and banking and financial each had 2% of all federally filed ADA cases respectively.

App and Web Accessibility Lawsuits - What's New in 2020

Jul 7, 2020
Twice a year, UsableNet releases a lawsuit report to help companies plan and prioritize their digital accessibility initiatives. On July 2, we released our 2020 midyear report. ...

ADA Lawsuits

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7 Predictions for Accessibility in 2020 and Beyond

Dec 11, 2019
2019 has been another big year of ADA-based Website legal action. While release of UsableNet's Annual ADA Website and App Accessibility Lawsuit report is still around the corner. ...

Web Accessibility

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New Types of ADA Accessibility Lawsuits to Watch in 2020

Nov 26, 2019
Over the past few months, hundreds of new types of ADA-based lawsuits were filed against retailers, restaurants and hotels in the name of inclusion. While these are not the ...

ADA Lawsuits

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How the ADA Applies to Restaurant and Hospitality Websites

Nov 22, 2019
On November 12, 2019, I was joined by Michelle Anderson, Partner at Fisher Phillips for a special UsableNet Webinar on how the ADA applies to Website and Apps of not just ...

Web Accessibility, ADA Website Compliance, Restaurants

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5 Steps to Creating an Accessibility Clause For Vendor Contracts

Oct 14, 2019
In 2018 and 2019, there has been a flood of ADA-based web and app accessibility lawsuits and Demand Letters. Now, with the US Supreme Court's denial of Domino's petition the rise ...

ADA Website Compliance

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What's Next After the Supreme Court's Denial of Domino's ADA Web Case

Oct 9, 2019
Big news broke on Monday for people with disabilities, disability rights advocates and any business with a Website or doing business online or via mobile apps. The US Supreme ...

ADA Website Compliance

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What Is the Difference Between Accessibility and Usability to the Disability Community

Digital Agencies - Get Ready for ADA Web Procurement Clauses

Sep 5, 2019
With more than 5,000 companies being sued under the American Disabilities Act (ADA) over the past two years for in-accessible websites or app, claims have reaching a rate of ...

ADA Website Compliance

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Supreme Court and ADA Web Accessibility Prediction: “We’ll Pass”

Aug 29, 2019
Lots of articles, accessibility experts, and corporate lawyers have recently discussed the possibility of the Supreme Court hearing the Robles v Domino’s case in which the Ninth ...

Web Accessibility

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Do Free Automated Accessibility Testing Tools Help or Hurt Compliance?

Do Free Automated Accessibility Testing Tools Help or Hurt Compliance?

Aug 15, 2019
Free automated accessibility testing tools can be a handy resource as you test the accessibility and usability of your website. These tools are plentiful, convenient, and offer a ...

Accessibility Testing

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