UsableNet Blog

Michael Taylor

Michael Taylor
I am a regular contributor to the UsableNet blog on digital accessibility. I develop, write, and edit content for the company blog related to my experiences with digital accessibility. I explore various areas of the digital world and combine my unique perspective as a screen reader user with my fun and creative writing style to deliver an informative and engaging final product. My goal is to advance the company's marketing initiatives while also raising awareness about digital accessibility and how it affects the lives of real-world assistive technology users. My work covers everything from common accessibility challenges to robust and accessible design to tutorial-like content for specific web elements.

Recent Posts

Digital Accessibility in healthcare

What It's Like To Pay A Healthcare Bill When You're Blind

Apr 30, 2026
A text comes in from my provider with a link to pay my balance. I'm blind, so I navigate the web with a screen reader, and within about thirty seconds of tapping that link I ...

Web Accessibility, User Experience, Healthcare

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Digital Accessibility in healthcare

Healthcare Accessibility: New Patient Intake Forms and Screen Readers

Apr 24, 2026
When I fill out healthcare intake forms as a new patient, the same accessibility issues come up almost every time: unlabeled fields, required-field markers my screen reader can't ...

Web Accessibility, User Experience, Healthcare

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Online Banking Accessibility: Opening an Account

Apr 13, 2026
As I've written about before, online banking accessibility is central to my daily life. Banking has moved so far online that without full access to the software, I simply can't ...

Web Accessibility, User Experience, Financial Services

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View of a screenreader

What Happens After You Buy: Post-Order Accessibility Barriers

Mar 26, 2026
Editor's note: Michael Taylor is blind and shares first-hand accounts of accessibility barriers in everyday digital experiences.

Web Accessibility, User Experience, Ecommerce

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View of a screenreader

Retail Checkout Accessibility: What the Forms Get Wrong

Mar 24, 2026
Editor's note: Michael Taylor is blind and shares first-hand accounts of accessibility barriers in everyday digital experiences.

Web Accessibility, User Experience, Ecommerce

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Why Blind Shoppers Struggle With Online Product Returns

Feb 20, 2026
The weeks after the holiday season are one of the busiest times of the year for product returns. Gift exchanges, extended return windows, and unwanted purchases all increase the ...

Web Accessibility, Retail, User Experience

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View of a screenreader

Why Blind Shoppers Can’t Complete Online Checkout

Feb 17, 2026
At the end of last year during the holiday shopping season, I wrote a series of posts covering different areas of retail websites and the accessibility difficulties I encountered ...

Web Accessibility, User Experience, Ecommerce

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Scheduling Healthcare Appointments as a Blind Patient

Feb 13, 2026
Almost every modern healthcare experience now involves technology. From appointment scheduling to patient portals and billing, critical parts of managing health happen online.

Healthcare

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Mobile Banking Accessibility Failure: A Screen Reader User’s Online Banking Disaster

Jan 30, 2026
This article shares a firsthand account from a blind screen reader user who encountered critical mobile accessibility failures during an online banking identity verification ...

Web Accessibility, Retail, User Experience, Ecommerce, European Accessibility Act

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