UsableNet Blog

Michael Taylor

Michael Taylor
I am a regular contributor to the UsableNet blog on digital accessibility. I develop, write, and edit content for the company blog related to my experiences with digital accessibility. I explore various areas of the digital world and combine my unique perspective as a screen reader user with my fun and creative writing style to deliver an informative and engaging final product. My goal is to advance the company's marketing initiatives while also raising awareness about digital accessibility and how it affects the lives of real-world assistive technology users. My work covers everything from common accessibility challenges to robust and accessible design to tutorial-like content for specific web elements.

Recent Posts

Real-Estate Website Accessibility: Search Filters and Screen Readers

Real Estate Website Accessibility: Search Filters and Screen Readers

Jun 30, 2026
In an earlier post, I covered the accessibility challenges screen reader users hit on the search results pages of real estate websites. In this post, I want to build on that and ...

User Experience, Screen Reader, Real Estate

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Real Estate Website Accessibility: Browsing Search Results With a Screen Reader

Jun 23, 2026
In today's blog, I am starting on a new topic I have not written about much before: real estate. Whether you are buying your first home, browsing apartment listings before a move, ...

User Experience, Screen Reader, Real Estate

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Empty plate and tableware with online order menu

Chain Restaurant Online Ordering: How Post-Order Tracking Fails Blind Customers

Jun 9, 2026
Wrapping up the chain restaurant online ordering series, today's post is about everything that happens after I hit submit. Order tracking, chat with the driver, status updates, ...

mobile accessibility, Restaurants

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Family eating at a restaurant and waiter with tray

Chain Restaurant Online Ordering: Where Checkout Breaks for Blind Customers

Jun 2, 2026
Picking up the chain restaurant online ordering series, today's post is about checkout. Different chains handle it differently, but I keep running into the same handful of ...

Web Accessibility, User Experience, Restaurants

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Empty plate and tableware with online order menu

Chain Restaurant Online Ordering: How Item Customization Fails Blind Customers

May 26, 2026
Picking up where I left off on chain restaurant online ordering, today's blog is about item customization. Almost every chain restaurant ordering system lets you customize what ...

Web Accessibility, User Experience, Restaurants

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Two women working at a bakery counter, one in a teal apron smiling at the camera while the other prepares a cake behind her

Chain Restaurant Online Ordering: How the Menu Fails Blind Customers

May 19, 2026
In 2026, nearly every major chain restaurant I order from has moved to online ordering. A lot of them offer perks and discounts if I order through their website or app, but as a ...

Web Accessibility, User Experience, Restaurants

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Digital Accessibility in healthcare

What Patient Portals Still Get Wrong for Screen Reader Users

May 7, 2026
Editor's Note — May 11, 2026 After this post was scheduled, HHS issued an Interim Final Rule (effective May 7, 2026) extending the Section 504 web and mobile accessibility ...

Web Accessibility, User Experience, Healthcare

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Digital Accessibility in healthcare

What It's Like To Pay A Healthcare Bill When You're Blind

Apr 30, 2026
A text comes in from my provider with a link to pay my balance. I'm blind, so I navigate the web with a screen reader, and within about thirty seconds of tapping that link I ...

Web Accessibility, User Experience, Healthcare

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Digital Accessibility in healthcare

Healthcare Accessibility: New Patient Intake Forms and Screen Readers

Apr 24, 2026
When I fill out healthcare intake forms as a new patient, the same accessibility issues come up almost every time: unlabeled fields, required-field markers my screen reader can't ...

Web Accessibility, User Experience, Healthcare

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