--- title: How to Conduct WCAG Training Across Your Organization [Blog] description: Transform your business operations, ensure compliance, and create more positive user experiences by learning how to conduct WCAG accessibility training image: https://blog.usablenet.com/hubfs/WCAG%20%20Web%20Accessibility%20Training%20Why%2c%20What%20and%20Who%20BLOG.jpg --- - [skip to menu](https://blog.usablenet.com/how-to-conduct-wcag-training-across-your-organization#nav) - [skip to content](https://blog.usablenet.com/how-to-conduct-wcag-training-across-your-organization#main-content) - [skip to footer](https://blog.usablenet.com/how-to-conduct-wcag-training-across-your-organization#footer) Test the accessibility of your website for free! Try UsableNet AQA. [Test now!](https://usablenet.com/automated-accessibility-testing-tool) Close [![UsableNet home](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/logo.png?width=429&height=62&name=logo.png)](https://usablenet.com/) - [Solutions](https://usablenet.com) ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Explore which of our digital accessibility solutions is right for you [Watch a Demo](https://info.usablenet.com/choose-a-demo?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1737658630173.1737669055746.199&__hssc=181257784.7.1737669055746&__hsfp=3011104808) - [Resources](https://usablenet.com/resources) ## Resources - [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) - [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) - [Reports](https://usablenet.com/resources?contentType=Reports) - [Webinars](https://usablenet.com/resources?contentType=Webinars) - [Tools](https://usablenet.com/resources?contentType=Tools) - [All Resources](https://usablenet.com/resources) ## Essential Resources ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-1.png?width=100&height=100&name=resources-1.png) [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-2.png?width=100&height=100&name=resources-2.png) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-3.png?width=100&height=100&name=resources-3.png) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz) ![](https://blog.usablenet.com/hs-fs/hubfs/ADA%20Primer.png?width=100&height=100&name=ADA%20Primer.png) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance) - [Who We Serve](https://usablenet.com/strategic-relationships) ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/e-commerce-accessibility-solutions) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/eaa-en-301-549-compliance) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) Close Open Menu - Solutions ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Which accessibility remediation approach is right for me? [Take our Quiz](https://info.usablenet.com/website-accessibility-remediation-quiz) - Resources ## Resources [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) [Reports](https://usablenet.com/resources?contentType=Reports) [Webinars](https://usablenet.com/resources?contentType=Webinars) [Tools](https://usablenet.com/resources?contentType=Tools) [All Resources](https://usablenet.com/resources) ## Essential Resources [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) - Who We Serve ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/industries-e-commerce-consumer-goods) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/compliance-europe) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) # How to Conduct WCAG Training Across Your Organization \[Blog\] **By** [UsableNet](https://blog.usablenet.com/author/usablenet-1) on Oct 21, 2020 **Topics:** [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility) 0 Comments - - - ![How to Conduct WCAG Training Across Your Organization \[Blog\]](https://blog.usablenet.com/hubfs/WCAG%20%20Web%20Accessibility%20Training%20Why%2c%20What%20and%20Who%20BLOG.jpg) One of the largest barriers organizations face when addressing digital accessibility is awareness throughout the company. From the C-suite to the marketing department, everyone must understand the goal and buy into the mission to ensure cohesive efforts to comply with [Web Content Accessibility Guidelines (WCAG)](https://blog.usablenet.com/new-web-content-accessibility-guidelines-wcag-2.1-what-when-how).  The best way to obtain and maintain digital accessibility is through training and educating your team, as well as providing them tools to get the job done. Whether your employees already have a deep knowledge of accessibility standards or [are starting from scratch](https://www.w3.org/WAI/teach-advocate/accessibility-training/), WCAG accessibility training can transform your business operations, ensure compliance, and create more positive user experiences.  Holistic WCAG training for your organization also comes with challenges. By examining the benefits and components behind digital accessibility training, you can determine if it is right for your organization. ## **Who Should Be Trained on Digital Accessibility?** All departments—especially those that deal with customer-facing digital experiences, such as your website or native apps—[should understand digital accessibility](https://www.w3.org/WAI/planning/org-policies/). Key groups that will benefit from training include: - **Management:** People in leadership roles must know about the organizational considerations, collaboration, and impacts related to accessibility. For example, offering accessible products/services may create the need to train support staff.  Keeping managers up to date on how the company is improving its digital inclusion also will support continued alignment and funding. - **Marketing:** As the main distribution channel for content, the marketing department must understand its impact on accessibility when sharing content on the company’s digital properties and distribution channels. Your marketers will need plenty of training in topics, including accessibility concepts for marketing, use of alt tags, closed captioning on videos, and PDF accessibility. - **User experience:** UX designers play a critical role in web accessibility and in ensuring all digital content meets the WCAG. The [Nielsen Norman Group](https://www.nngroup.com/reports/usability-guidelines-accessible-web-design/) offers a robust set of usability guidelines for accessible UX design. - **Project management:** Project managers must be able to lead and control the requirements, resources, and effort of accessibility on their projects. They need broad knowledge of the techniques, processes, and standards so they can facilitate collaboration across teams and resources. They also must include and streamline accessibility in their processes as they handle problems across all digital channels. - **Development:** Beyond needing extensive accessibility training in coding techniques to meet WCAG standards, [developers will need tools](https://blog.usablenet.com/integrating-accessibility-into-your-development-lifecycle), such as a Chrome extension, to help them test as they develop. Such tools and training can reduce issues that crop up during the quality assurance (QA) process. - **Quality assurance:** Your QA team should implement a clear test plan and system for measuring success. Additionally, the QA team needs training on issue escalation and must be an integral part of [user acceptance testing](https://info.usablenet.com/accessibility-testing) (UAT). ## **How to Conduct Digital Accessibility Training Across Your Organization** Once you’ve identified teams that will benefit from accessibility training, this step-by-step approach will help you determine how to implement that training:  ### **1. Identify Training Groups and Determine Curricula** Identify groups of employees based on job role and training topics so you can easily match modules and curricula to fit each group. Training should be based on the types of digital channels your company utilizes, including websites, apps, and so on. Different digital channels might require different action or remediation. [![→ Want to learn more about UX accessibility best practices? Download our primer.](https://no-cache.hubspot.com/cta/default/3280432/b1aabd84-7433-42cf-b2c5-0d35987c7045.png)](https://cta-redirect.hubspot.com/cta/redirect/3280432/b1aabd84-7433-42cf-b2c5-0d35987c7045) ### **2. Create Training Materials or Identify a Training Partner** Although it might require a large upfront effort, with the right in-house employee or team, you could create your own accessibility training. For most organizations, this option isn’t feasible; most organizations that train their staff on accessibility use a third-party vendor to do so. If you outsource, partner with an organization with deep experience and expertise, both in accessibility and staff training. ### **3. Deliver Regular Trainings and Gather Feedback** Training should be hands-on whenever possible. After setting up a training program, codify how often each group of employees needs to be retrained. A good training cadence and the right qualitative and quantitative feedback from your employees enable you to consistently assess the effectiveness of the program and improve it. ## **Moving Forward with Accessibility Training** Training your employees on the finer points of digital accessibility can make the difference between success and failure of an accessibility initiative. When every stakeholder knows the ins and outs of the [WCAG and Americans with Disabilities Act (ADA)](https://blog.usablenet.com/automated-wcag-testing-is-not-enough-for-web-accessibility-ada-compliance), achieving and maintaining accessibility progress becomes easier. Accessibility training also puts employees—from web and app developers to social media and community managers—in the shoes of people with disabilities so they can understand how these users engage with your website and other digital channels. This new empathy encourages your employees to become advocates for digital accessibility at your company and throughout your industry. Most importantly, web accessibility training gives all departments the knowledge and tools to approach accessibility head-on. Your organization will be better [positioned to remain compliant](https://info.usablenet.com/web-accessibility-your-roadmap) and quickly remediate issues and address problems, thus helping avoid costly litigation and poor user experiences. For more information about WCAG training and web and app accessibility best practices, [check out our *Roadmap to Digital Inclusion*](https://info.usablenet.com/web-and-app-accessibility). [![Free Guide: Web and App Accessibility: Your Roadmap to Digital Inclusion Download Now](https://no-cache.hubspot.com/cta/default/3280432/7c76253c-5e33-4575-9def-1035d5a99f6a.png)](https://cta-redirect.hubspot.com/cta/redirect/3280432/7c76253c-5e33-4575-9def-1035d5a99f6a) ![UsableNet](https://blog.usablenet.com/hubfs/UsableNet%20Logo%20150%20x%20150.png) ### [UsableNet](https://blog.usablenet.com/author/usablenet-1) Founded in 2000, UsableNet created some of the first tools and platforms to make websites accessible and usable for all people. Starting out, we worked with government agencies as well as universities and corporations. Today, accessibility has become important to almost all companies. We provide accessibility solutions to Fortune 1000 companies, small and medium enterprises, government, and education organizations across industries including retail, travel, hospitality, food services, automotive, financial services, and healthcare. - - - - ### Related posts ![Hotel Website Accessibility: Check-in, Messaging, and In-Stay Barriers for Blind Guests](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Check-in, Messaging, and In-Stay Barriers for Blind Guests](https://blog.usablenet.com/hotel-website-accessibility-check-in-and-in-stay-barriers-for-blind-guests) Jul 15, 2026 ![Hotel Website Accessibility: Browsing Room Options](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Browsing Room Options](https://blog.usablenet.com/hotel-website-accessibility-browsing-room-options) Jul 14, 2026 ![Inside the 2026 Midyear Numbers: The ADA continues to be the ONLY true enforcement around](https://blog.usablenet.com/hubfs/Registration%20-%20Midyear%20Report.png) [Inside the 2026 Midyear Numbers: The ADA continues to be the ONLY true enforcement around](https://blog.usablenet.com/inside-the-2026-midyear-numbers-where-digital-accessibility-litigation-is-going) Jul 8, 2026 ![The Low-Cost Moves That Strengthen an ADA Website Defense](https://blog.usablenet.com/hubfs/The%20Low-Cost%20Moves%20That%20Strengthen%20an%20ADA%20Website%20Defense.png) [The Low-Cost Moves That Strengthen an ADA Website Defense](https://blog.usablenet.com/the-low-cost-moves-that-strengthen-an-ada-website-defense) Jun 16, 2026 ### Sign Up for the UsableNet Blog ### Recent Posts ![feature image](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Check-in, Messaging, and In-Stay Barriers for Blind Guests](https://blog.usablenet.com/hotel-website-accessibility-check-in-and-in-stay-barriers-for-blind-guests) Jul 15, 2026 ![feature image](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Browsing Room Options](https://blog.usablenet.com/hotel-website-accessibility-browsing-room-options) Jul 14, 2026 ![feature image](https://blog.usablenet.com/hubfs/Registration%20-%20Midyear%20Report.png) [Inside the 2026 Midyear Numbers: The ADA continues to be the ONLY true enforcement around](https://blog.usablenet.com/inside-the-2026-midyear-numbers-where-digital-accessibility-litigation-is-going) Jul 8, 2026 ### Posts by Topic - [Web Accessibility (311)](https://blog.usablenet.com/topic/web-accessibility) - [User Experience (113)](https://blog.usablenet.com/topic/user-experience) - [ADA Lawsuits (45)](https://blog.usablenet.com/topic/ada-lawsuits) - [ADA Website Compliance (38)](https://blog.usablenet.com/topic/ada-website-compliance) - [European Accessibility Act (34)](https://blog.usablenet.com/topic/european-accessibility-act) - [Mobile Web (30)](https://blog.usablenet.com/topic/mobile-web) - [Mobile Apps (27)](https://blog.usablenet.com/topic/mobile-apps) - [Retail (27)](https://blog.usablenet.com/topic/retail) ![](https://blog.usablenet.com/hubfs/Consultation%20Icon.svg) Need to improve digital usability, accessibility or performance? We can help. [Partner with us. 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Stay up-to-date on our insights, the latest tech news and digital trends. ![International Association of Accessibility Professionals logo](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/IAAP-logo.png?width=150&height=81&name=IAAP-logo.png) © 2026 UsableNet Inc. ![International Association of Accessibility Professionals logo](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/IAAP-logo.png?width=150&height=81&name=IAAP-logo.png) © 2026 UsableNet Inc. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "UsableNet", "url" : "https://blog.usablenet.com/author/usablenet-1" }, "dateModified" : "2021-06-02T15:53:49.330Z", "datePublished" : "2020-10-21T17:23:54.000Z", "headline" : "How to Conduct WCAG Training Across Your Organization [Blog]", "image" : [ "https://blog.usablenet.com/hubfs/WCAG%20%20Web%20Accessibility%20Training%20Why%2c%20What%20and%20Who%20BLOG.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.usablenet.com/how-to-conduct-wcag-training-across-your-organization", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.usablenet.com/hubfs/UsableNet%20Logo_Black.png" }, "name" : "UsableNet Inc." } } ```