UsableNet Blog
Lounge chairs and an umbrella on the beach

Digital Accessibility in Hospitality: What I Learned as a Blind Guest

Aug 26, 2025
I recently shared five posts about different mobile experiences on one trip, from booking a hotel via a mobile site to ordering dinner through a resort app. Now I would like to ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

Read More
lounge chairs at a tropical resort by the pool

Ordering Dinner from a Resort Restaurant as a Blind Guest

Aug 25, 2025
As more resorts shift to QR-code-based mobile websites for room service and dining, accessibility gaps can turn a simple dinner into a frustrating experience. While these ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

Read More
Blind person using a mobile phone, about to log on to a resort app

Using a Resort's Mobile App as a Blind Guest: Barriers Beyond the Basics

Aug 22, 2025
Many resorts now rely on mobile apps for key guest services—like spa bookings, in-room dining, towel requests, and shuttle pickups. These tools promise convenience. But for blind ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

Read More

Why Airline Mobile Sites Still Fail Blind Travelers at Check-In

Aug 21, 2025
For many travelers, mobile check-in is fast and convenient. But for those of us who use screen readers, that convenience can disappear in an instant.

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

Read More
Airplane with 2 airline tickets on a blue background

Using an Airline Mobile App as a Blind Traveler

Aug 20, 2025
Airline mobile apps have become essential tools for travel. They let you check in, choose your seat, download a boarding pass, track gate changes, and manage in-flight services. ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

Read More
Resort booking on a tablet

Making a Hotel Reservation with a Screen Reader: Simplicity That Works

Aug 19, 2025
With summer travel in full swing, I recently booked a stay at a small resort using my tablet's mobile browser. I expected the usual frustrations: unlabeled fields, broken date ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

Read More
hand holding a mobile device

Accessibility Challenges When Interacting With Web Forms on Mobile

Apr 15, 2025
As a blind person, I often encounter avoidable barriers when completing mobile web forms—barriers that turn simple tasks into frustrating challenges. Fillable forms are as common ...

User Experience, mobile accessibility, Blind

Read More

Accessibility Is Not Optional: Lessons from Booking Airline Tickets

Dec 17, 2024
The holiday travel season is upon us, and everyone is finalizing those last-minute plans. One integral part of holiday travel booking is purchasing airline tickets. As a blind ...

Web Accessibility, mobile accessibility, travel, hospitality

Read More
An illustration of a green monster attacking a man through a computer screen

Frightfully Bad Mobile Accessibility for Screen Readers

Oct 30, 2024
The days are getting shorter, the temperatures are getting cooler, and the spooks are in the air. Halloween is almost upon us, and I feel it is the perfect time to talk about ...

User Experience, mobile accessibility

Read More

Sign Up for the UsableNet Blog

Need to improve digital usability, accessibility or performance? We can help.
Partner with us. Get in touch.