Using a Resort's Mobile App as a Blind Guest: Barriers Beyond the Basics
Aug 22, 2025
Many resorts now rely on mobile apps for key guest services—like spa bookings, in-room dining, towel requests, and shuttle pickups. These tools promise convenience. But for blind ...
Web Accessibility, User Experience, mobile accessibility, travel, hospitality
Why Airline Mobile Sites Still Fail Blind Travelers at Check-In
Aug 21, 2025
For many travelers, mobile check-in is fast and convenient. But for those of us who use screen readers, that convenience can disappear in an instant.
Web Accessibility, User Experience, mobile accessibility, travel, hospitality
Using an Airline Mobile App as a Blind Traveler
Aug 20, 2025
Airline mobile apps have become essential tools for travel. They let you check in, choose your seat, download a boarding pass, track gate changes, and manage in-flight services. ...
Web Accessibility, User Experience, mobile accessibility, travel, hospitality
Making a Hotel Reservation with a Screen Reader: Simplicity That Works
Aug 19, 2025
With summer travel in full swing, I recently booked a stay at a small resort using my tablet's mobile browser. I expected the usual frustrations: unlabeled fields, broken date ...
Web Accessibility, User Experience, mobile accessibility, travel, hospitality
Accessibility Challenges When Interacting With Web Forms on Mobile
Apr 15, 2025
As a blind person, I often encounter avoidable barriers when completing mobile web forms—barriers that turn simple tasks into frustrating challenges. Fillable forms are as common ...
Accessibility Is Not Optional: Lessons from Booking Airline Tickets
Dec 17, 2024
The holiday travel season is upon us, and everyone is finalizing those last-minute plans. One integral part of holiday travel booking is purchasing airline tickets. As a blind ...
Web Accessibility, mobile accessibility, travel, hospitality
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Frightfully Bad Mobile Accessibility for Screen Readers
Oct 30, 2024
The days are getting shorter, the temperatures are getting cooler, and the spooks are in the air. Halloween is almost upon us, and I feel it is the perfect time to talk about ...
Navigating Menus on Mobile: A Blind Diner's Accessibility Insights
Oct 9, 2024
Recently, I had the opportunity to dine at a popular national chain restaurant with friends. I wanted to be prepared with my order ahead of time, so I used my smartphone to review ...
Accessibility Widgets on Mobile: A Barrier to True Accessibility
Sep 18, 2024
I've previously discussed how accessibility widgets fail to deliver full web accessibility and usability. When I mention accessibility widgets, I refer to small programs embedded ...
