A Frustrating Checkout: When Poor Accessibility Pushes Customers Away
Feb 19, 2025
Online shopping is designed to be convenient, but for blind shoppers who rely on screen readers, it can be unpredictable. Some websites get it right, making navigation smooth and ...
Holiday Accessibility Gaps: A Screen Reader User’s Perspective
Dec 23, 2024
There are only a few days until Christmas, and I finally finished my gift shopping for the holiday season. From the beginning of November, when I began this process with early ...
Why Accessibility Widgets Fall Short: A Screen Reader User’s Perspective
Dec 13, 2024
As accessibility continues to be brought to the forefront of the digital world, website owners and designers are constantly looking for ways to bring their sites into compliance ...
Mobile Accessibility Challenges With a Screen Reader
Dec 2, 2024
Online shopping has made life so much easier—offering convenience, variety, and the chance to discover the correct item, all from the comfort of home. However, for shoppers with ...
A Blind Shopper's Guide to Accessibility for Independent Businesses
Nov 25, 2024
The Saturday after Thanksgiving is "Small Business Saturday." Shoppers are encouraged to patronize local and independent businesses after the Black Friday shopping rush, which is ...
Navigating Accessibility: A Black Friday Shopping Experience on Mobile
Nov 20, 2024
A favorite local retailer of mine was running some early Black Friday sales at the beginning of November. Needing to replace some holiday decorations that broke last year, I ...
Black Friday Accessibility: Tips for E-commerce Websites
Nov 15, 2024
It may seem hard to believe, but Black Friday is fast approaching. Businesses are already racing to optimize their websites for the holiday shopping rush. Unfortunately, if your ...
Accessibility Challenges in Airline Ticket Booking on Mobile
Jun 3, 2024
With summer here, many people are starting to make and finalize their vacation plans. A major part of this process is browsing for and purchasing flight tickets. As mobile devices ...
3 Real Examples of Improved Accessibility on Clothing Websites
Mar 12, 2024
One area of retail in which online sales are becoming increasingly prevalent is clothing and apparel. The first time I wrote about online clothing shopping sites, I discussed ...
