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    Accessibility Testing Tips to Give Site Visitors a Better Experience [Blog]

    Your website is where everything happens, and many of your customers, unbeknownst to you, may have a disability.  Like all customers, they also need to use your website to ...
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    Industry Bites: August 2017 [Newsletter]

    In this issue: ADA's Ruling against retailer, Winn-Dixie 'Design Thinking' is the Next Frontier of Great UX and Innovation Postponed Federal Regulations Will (Inadvertently) Spur ...
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    Ten Tips to Create Frictionless Mobile Experiences [Blog]

    In today's world of online commerce, mobile is an essential channel for brands because it influences each stage of a customer's path to purchase. Whether it's a retail shopper ...
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    Why Every Business Should Map the Customer Journey [Blog]

    Today’s customers want great, personalized multi-modal experiences. In fact, nearly 85% of shoppers want to be recognized, and their digital experience tailored as much as ...
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    UX Plus QA Equals Success [Blog]

    By Jason Taylor, Chief Innovation Strategist and Special Advisor to the CEO
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    The Body Shop: UX Research Drives Refresh Success [Case Study]

    In a more sophisticated mobile market, the US mobile consumer expects an outstanding experience. The Body Shop faced the challenge of providing a seamless and natural journey to ...
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    Intermix: Best-in-Class UX for Luxury Brand's First Mobile Site [Case Study]

    Read the rest of this case study for:
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    Mobile UX Best Practices [White Paper]

    Read the rest of the white paper (13 best practices for registration and checkout on mobile web) here: Mobile UX Best Practices
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    Liz Earle: Best-in-Class UX Drives Growth in Conversion for Beauty Brand [Case Study]

    Liz Earle, a leading British retail brand of beauty and health products, extended its platform to mobile services to connect with more shoppers. Read the rest of our Liz Earle ...
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