--- title: How to Find a Web Accessibility Partner (And Skip the Widgets) description: Wondering what to do to address inclusive accessibility without AI widgets? Check out 5 questions to ask when searching for an accessibility partner.  image: https://blog.usablenet.com/hubfs/shutterstock_314852315.jpg --- - [skip to menu](https://blog.usablenet.com/how-to-find-a-web-accessibility-partner-and-skip-the-widgets#nav) - [skip to content](https://blog.usablenet.com/how-to-find-a-web-accessibility-partner-and-skip-the-widgets#main-content) - [skip to footer](https://blog.usablenet.com/how-to-find-a-web-accessibility-partner-and-skip-the-widgets#footer) Test the accessibility of your website for free! Try UsableNet AQA. [Test now!](https://usablenet.com/automated-accessibility-testing-tool) Close [![UsableNet home](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/logo.png?width=429&height=62&name=logo.png)](https://usablenet.com/) - [Solutions](https://usablenet.com) ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Explore which of our digital accessibility solutions is right for you [Watch a Demo](https://info.usablenet.com/choose-a-demo?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1737658630173.1737669055746.199&__hssc=181257784.7.1737669055746&__hsfp=3011104808) - [Resources](https://usablenet.com/resources) ## Resources - [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) - [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) - [Reports](https://usablenet.com/resources?contentType=Reports) - [Webinars](https://usablenet.com/resources?contentType=Webinars) - [Tools](https://usablenet.com/resources?contentType=Tools) - [All Resources](https://usablenet.com/resources) ## Essential Resources ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-1.png?width=100&height=100&name=resources-1.png) [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-2.png?width=100&height=100&name=resources-2.png) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist) ![](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/resources-3.png?width=100&height=100&name=resources-3.png) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz) ![](https://blog.usablenet.com/hs-fs/hubfs/ADA%20Primer.png?width=100&height=100&name=ADA%20Primer.png) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance) - [Who We Serve](https://usablenet.com/strategic-relationships) ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/e-commerce-accessibility-solutions) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/eaa-en-301-549-compliance) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) Close Open Menu - Solutions ## Solutions [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) A managed service combining experts, technology and legal support to make your website accessible [UsableNet AQA](https://usablenet.com/technology/aqa) Accessibility management and testing software for designers, developers, and testers [Accessibility Audits & Support Services](https://usablenet.com/services) Expert guidance and training to empower your team to create accessible digital experiences Which accessibility remediation approach is right for me? [Take our Quiz](https://info.usablenet.com/website-accessibility-remediation-quiz) - Resources ## Resources [E-books & Guides](https://usablenet.com/resources?contentType=E-books%20and%20Guides) [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) [Reports](https://usablenet.com/resources?contentType=Reports) [Webinars](https://usablenet.com/resources?contentType=Webinars) [Tools](https://usablenet.com/resources?contentType=Tools) [All Resources](https://usablenet.com/resources) ## Essential Resources [ADA accessibility lawsuit tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Checklist: how to achieve and maintain digital accessibility](https://info.usablenet.com/digital-website-accessibility-checklist?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [Which remediation approach is right for me?](https://info.usablenet.com/website-accessibility-remediation-quiz?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) [A Primer on ADA and Digital Accessibility](https://info.usablenet.com/a-primer-on-ada-and-digital-accessibility?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) The EAA is in Effect — Is Your Website Compliant? [Get Help with EN 301 549 Compliance](https://info.usablenet.com/eaa-en-301-549-compliance?__hstc=181257784.2243d86205d8f41e204908d6f6578263.1725908600455.1736198093211.1736205902814.174&__hssc=181257784.1.1736205902814&__hsfp=3011104808) - Who We Serve ## Industry [E-commerce and Consumer Goods](https://info.usablenet.com/industries-e-commerce-consumer-goods) [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) [Healthcare](https://info.usablenet.com/industries-healthcare) [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) ## Compliance [Canadian Accessibility Laws](https://info.usablenet.com/compliance-canada) [European Accessibility Laws](https://info.usablenet.com/compliance-europe) [Other International Accessibility](https://info.usablenet.com/compliance-international) [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) 2026 Midyear report on digital accessibility lawsuits in the US [Download Now](https://info.usablenet.com/2026-midyear-report) - [Pricing](https://usablenet.com/pricing) - [Blog](https://blog.usablenet.com/) - [About Us](https://usablenet.com/about-us) [Get a Demo](https://info.usablenet.com/contact) # How to Find a Web Accessibility Partner (And Skip the Widgets) **By** [UsableNet](https://blog.usablenet.com/author/usablenet-1) on May 24, 2021 **Topics:** [Web Accessibility](https://blog.usablenet.com/topic/web-accessibility) 0 Comments - - - ![Woman on a computer ](https://blog.usablenet.com/hubfs/shutterstock_314852315.jpg) The [public outcry](https://www.nbcnews.com/tech/innovation/blind-people-advocates-slam-company-claiming-make-websites-ada-compliant-n1266720) and criticism of accessibility overlay and widget solutions and have been well-documented. While it's easy to find [reasons not to use overlay/widget accessibility services](https://blog.usablenet.com/drawbacks-of-accessibility-overlays-and-widgets-for-your-retail-site), many e-commerce brands may be left wondering, "What can we do to improve accessibility and avoid ADA lawsuits, if it's not using widgets or overlays?" You could go it alone, but often, working with the right partner who understands your accessibility goals is key. We've compiled five questions to ask when looking for an accessibility partner/solution, so you can deliver a truly accessible website that can be used by people of all abilities (and skip the overlays).  ## 1. Will you remediate my site’s code for WCAG and ADA compliance? Providing equal access to all customers, regardless of abilities, is important for your site to comply with ADA Title III. This means going beyond AI and automated fixes. You want a partner to manually remediate and test your website code to comply with WCAG.  For example, with [UsableNet Assistive,](https://usablenet.com/technology/assistive-technology-services)UsableNet developers re-write the code to address easily detectable issues such as alt text and labels. More importantly, we tackle all the complex problems ignored by overlays and widgets, such as navigation, delivery selection, and keyboard traps. We check all server-side functions, such as error messages, and incorporate necessary changes.  When your code is fully updated to comply with WCAG, assistive technology users receive equal access to all features, functions, and content without additional controls, and all your customers get an equal experience as mandated by the ADA.   [![→ Want to learn how to achieve ADA Compliance? Read our ultimate guide.](https://no-cache.hubspot.com/cta/default/3280432/2b1e7230-3e56-4c92-beab-7c405bf2cad6.png)](https://cta-redirect.hubspot.com/cta/redirect/3280432/2b1e7230-3e56-4c92-beab-7c405bf2cad6) ## 2. How will your solution impact my SEO and site speed? An accessible, ADA-compliant website is akin to an organized workspace - it helps you find what you're looking for more efficiently. Therefore, [SEO sees improved results](https://blog.usablenet.com/seo-and-accessibility-wheres-the-overlap) once a business has worked to clean up its website's underlying code.  Similarly, search engines respond well to accessible sites. Between accurate image descriptions, properly-labeled information, and an instinctive website structure, an accessible design also optimizes your website for search.  ## 3. How do I know if my site is still accessible when I have a new release or add a new page? Accessibility is a long-term process that requires constant fine-tuning to maintain a compliant, usable site. True accessibility is not "effortless" and cannot be delivered within hours or overnight. Be wary of any companies making these claims.  When evaluating potential accessibility partners, reference our [best practices for maintaining web accessibility](https://blog.usablenet.com/5-wcag-best-practices-for-maintaining-web-accessibility), and ensure that your partner follows these recommendations. Look for a partner who will commit to your company and offer ongoing services to accommodate updates or adjustments in your site's source code. For example, UsableNet offers [ADA monitoring services](https://info.usablenet.com/digital-accessibility-support-services/ada-monitoring) that combine frequent user testing with automated WCAG 2.1 AA testing, keyboard testing, interactive dashboards, and advanced reports, so you can stay informed about your site's accessibility status in the long term.  ## 4. Do you have user testers from the disability community? When evaluating your website for usability, who is better to consult than the site's ultimate audience - users with disabilities? The truth is that other tools cannot substitute for genuine feedback from real human users. Experienced assistive technology users can identify critical obstacles that automated reviewing wouldn't flag as inaccessible. These issues should be caught and addressed. (Most modern [digital ADA lawsuits](https://blog.usablenet.com/common-types-of-digital-accessibility-lawsuits) are filed for usability barriers). [![Learn more about accessibility testing. Download our free guide. ](https://no-cache.hubspot.com/cta/default/3280432/0b07d4ea-5a7c-4539-8f15-457b73b34c60.png)](https://cta-redirect.hubspot.com/cta/redirect/3280432/0b07d4ea-5a7c-4539-8f15-457b73b34c60) In addition to conformance with WCAG, your company can be assured that your online store is usable for people who use assistive technology such as [screen readers](https://blog.usablenet.com/6-tips-for-testing-and-maintaining-ada-compliance-with-screen-readers). When an accessibility partner works with people with disabilities as user testers, it shows the vendor's commitment to the community and dedication to getting things right. Check out this article on [why automated testing is not enough](https://blog.usablenet.com/automated-wcag-testing-is-not-enough-for-web-accessibility-ada-compliance) and why UsableNet is adamant about incorporating [user testing](https://info.usablenet.com/digital-accessibility-support-services/user-testing) into our accessibility remediation processes.  ## 5. What’s your company’s level of experience with accessibility? Your company wants an accessibility partner who's been down this road before. Digital accessibility implementation requires specific, comprehensive skills to design, develop, and test your website. Ask about a vendor's history, mission, and experience in making websites accessible. Additionally, you can inquire about specific case studies and reviews. Also, request client referrals for a better view of a vendor as a partner for your business.  UsableNet has 20 years of experience supporting companies with accessibility, and often our clients will give other businesses references on what it's like to work with us. ## Find Your Perfect Accessibility Partner If your company is trying its best and you want to offer an inclusive experience for all customers, rest assured that there are ways that brands *can* truly take control of digital accessibility. The right partner will guide you to making positive strides toward accessibility and ADA compliance without false promises. These questions should provide a helpful guide that allows you to find a partner that shares your commitment to website accessibility and brings the skills, experience, and expertise to make it happen.  Interested in learning more about how e-commerce retailers can make their websites compliant and accessible? [Reach out to a UsableNet team member today](https://usablenet.com/contact) to get your questions answered or take our remediation quiz to find out which of our approaches might work best for you.  [![What remediation approach is the best for your timeline, resources, and budget? Start the quiz to find out!](https://no-cache.hubspot.com/cta/default/3280432/d0633df9-a5d1-451c-ba72-46091a1f0fa7.png)](https://cta-redirect.hubspot.com/cta/redirect/3280432/d0633df9-a5d1-451c-ba72-46091a1f0fa7) ![UsableNet](https://blog.usablenet.com/hubfs/UsableNet%20Logo%20150%20x%20150.png) ### [UsableNet](https://blog.usablenet.com/author/usablenet-1) Founded in 2000, UsableNet created some of the first tools and platforms to make websites accessible and usable for all people. Starting out, we worked with government agencies as well as universities and corporations. Today, accessibility has become important to almost all companies. We provide accessibility solutions to Fortune 1000 companies, small and medium enterprises, government, and education organizations across industries including retail, travel, hospitality, food services, automotive, financial services, and healthcare. - - - - ### Related posts ![Hotel Website Accessibility: Check-in, Messaging, and In-Stay Barriers for Blind Guests](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Check-in, Messaging, and In-Stay Barriers for Blind Guests](https://blog.usablenet.com/hotel-website-accessibility-check-in-and-in-stay-barriers-for-blind-guests) Jul 15, 2026 ![Hotel Website Accessibility: Browsing Room Options](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Browsing Room Options](https://blog.usablenet.com/hotel-website-accessibility-browsing-room-options) Jul 14, 2026 ![Inside the 2026 Midyear Numbers: The ADA continues to be the ONLY true enforcement around](https://blog.usablenet.com/hubfs/Registration%20-%20Midyear%20Report.png) [Inside the 2026 Midyear Numbers: The ADA continues to be the ONLY true enforcement around](https://blog.usablenet.com/inside-the-2026-midyear-numbers-where-digital-accessibility-litigation-is-going) Jul 8, 2026 ![The Low-Cost Moves That Strengthen an ADA Website Defense](https://blog.usablenet.com/hubfs/The%20Low-Cost%20Moves%20That%20Strengthen%20an%20ADA%20Website%20Defense.png) [The Low-Cost Moves That Strengthen an ADA Website Defense](https://blog.usablenet.com/the-low-cost-moves-that-strengthen-an-ada-website-defense) Jun 16, 2026 ### Sign Up for the UsableNet Blog ### Recent Posts ![feature image](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Check-in, Messaging, and In-Stay Barriers for Blind Guests](https://blog.usablenet.com/hotel-website-accessibility-check-in-and-in-stay-barriers-for-blind-guests) Jul 15, 2026 ![feature image](https://blog.usablenet.com/hubfs/Beachside-min.jpg) [Hotel Website Accessibility: Browsing Room Options](https://blog.usablenet.com/hotel-website-accessibility-browsing-room-options) Jul 14, 2026 ![feature image](https://blog.usablenet.com/hubfs/Registration%20-%20Midyear%20Report.png) [Inside the 2026 Midyear Numbers: The ADA continues to be the ONLY true enforcement around](https://blog.usablenet.com/inside-the-2026-midyear-numbers-where-digital-accessibility-litigation-is-going) Jul 8, 2026 ### Posts by Topic - [Web Accessibility (311)](https://blog.usablenet.com/topic/web-accessibility) - [User Experience (113)](https://blog.usablenet.com/topic/user-experience) - [ADA Lawsuits (45)](https://blog.usablenet.com/topic/ada-lawsuits) - [ADA Website Compliance (38)](https://blog.usablenet.com/topic/ada-website-compliance) - [European Accessibility Act (34)](https://blog.usablenet.com/topic/european-accessibility-act) - [Mobile Web (30)](https://blog.usablenet.com/topic/mobile-web) - [Mobile Apps (27)](https://blog.usablenet.com/topic/mobile-apps) - [Retail (27)](https://blog.usablenet.com/topic/retail) ![](https://blog.usablenet.com/hubfs/Consultation%20Icon.svg) Need to improve digital usability, accessibility or performance? We can help. [Partner with us. Get in touch..](https://usablenet.com/getintouch?hsCtaTracking=34f54ed4-8696-43c9-b740-a3982b4b5d91%7Cf4246c48-bf25-487f-9058-34abb838058e) ## Page Footer ### Have a question? **Contact Us** [Book a Consultation](https://calendly.com/usablenet-accessibility/introduction?month=2025-02) [Watch a Demo](https://info.usablenet.com/choose-a-demo) ### Solutions - [UsableNet Assistive](https://usablenet.com/technology/assistive-technology-services) - [UsableNet AQA](https://usablenet.com/technology/aqa) - [Accessibility Audit & Support Services](https://usablenet.com/services) - [Pricing and Plans](https://usablenet.com/pricing) ### Resource Library - [Blog](https://blog.usablenet.com/) - [E-Books](https://usablenet.com/resources?contentType=E-books%20and%20Guides) - [Case Studies](https://usablenet.com/resources?contentType=Case%20Studies) - [Reports](https://usablenet.com/resources?contentType=Reports) - [Test your website for accessibility](https://usablenet.com/automated-accessibility-testing-tool) - [ADA Monthly Lawsuit Tracker](https://info.usablenet.com/ada-website-compliance-lawsuit-tracker) - [Webinars](https://usablenet.com/resources?contentType=Webinars) - [All Resources](https://usablenet.com/resources?all=true) ### Who We Serve - [Public Sector and Education](https://info.usablenet.com/industries-public-sector-and-education) - [Banking and Financial Services](https://info.usablenet.com/industries-financial-services) - [E-commerce and Consumer Goods](https://info.usablenet.com/industries-e-commerce-consumer-goods) - [Food Service and Hospitality](https://info.usablenet.com/-industries-food-service-hospitality) - [Healthcare](https://info.usablenet.com/industries-healthcare) - [Technology and Business Services](https://info.usablenet.com/-industries-technology-and-business-services) ### Compliance - [European Accessibility Laws](https://info.usablenet.com/compliance-europe) - [United States Accessibility Laws](https://info.usablenet.com/compliance-united-states) ### Company - [About Us](https://usablenet.com/about-us) - [LLM Resources](https://usablenet.com/for-ai-assistants) [Accessibility Support](https://blog.usablenet.com/support)| [Privacy Policy](https://blog.usablenet.com/privacy)| [Accessibility Statement](https://blog.usablenet.com/accessibility-statement)| [Diversity and Inclusion Statement](https://blog.usablenet.com/diversity-and-inclusion)| Accessibility Status | [Technology Patents](https://blog.usablenet.com/technology/patent) ## **Sign Up** for the **UsableNet Blog** Join our mailing list to receive email notifications when we publish a new blog, infographic, whitepaper or newsletter. Stay up-to-date on our insights, the latest tech news and digital trends. ![International Association of Accessibility Professionals logo](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/IAAP-logo.png?width=150&height=81&name=IAAP-logo.png) © 2026 UsableNet Inc. ![International Association of Accessibility Professionals logo](https://blog.usablenet.com/hs-fs/hubfs/SaaS%20Theme/2023%20Header%20and%20Footer/IAAP-logo.png?width=150&height=81&name=IAAP-logo.png) © 2026 UsableNet Inc. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "UsableNet", "url" : "https://blog.usablenet.com/author/usablenet-1" }, "dateModified" : "2023-02-01T15:01:21.895Z", "datePublished" : "2021-05-24T15:15:15.000Z", "headline" : "How to Find a Web Accessibility Partner (And Skip the Widgets)", "image" : [ "https://blog.usablenet.com/hubfs/shutterstock_314852315.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.usablenet.com/how-to-find-a-web-accessibility-partner-and-skip-the-widgets", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.usablenet.com/hubfs/UsableNet%20Logo_Black.png" }, "name" : "UsableNet Inc." } } ```