UsableNet Blog

Digital Accessibility in Hospitality: What I Learned as a Blind Guest

I recently shared five posts about different mobile experiences on one trip, from booking a hotel via a mobile site to ordering dinner through a resort app. Now I would like to ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Ordering Dinner from a Resort Restaurant as a Blind Guest

As more resorts shift to QR-code-based mobile websites for room service and dining, accessibility gaps can turn a simple dinner into a frustrating experience. While these ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Using a Resort's Mobile App as a Blind Guest: Barriers Beyond the Basics

Many resorts now rely on mobile apps for key guest services—like spa bookings, in-room dining, towel requests, and shuttle pickups. These tools promise convenience. But for blind ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Why Airline Mobile Sites Still Fail Blind Travelers at Check-In

For many travelers, mobile check-in is fast and convenient. But for those of us who use screen readers, that convenience can disappear in an instant.

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Using an Airline Mobile App as a Blind Traveler

Airline mobile apps have become essential tools for travel. They let you check in, choose your seat, download a boarding pass, track gate changes, and manage in-flight services. ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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Making a Hotel Reservation with a Screen Reader: Simplicity That Works

With summer travel in full swing, I recently booked a stay at a small resort using my tablet's mobile browser. I expected the usual frustrations: unlabeled fields, broken date ...

Web Accessibility, User Experience, mobile accessibility, travel, hospitality

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10 ADA Title II Website Compliance Mistakes Local Governments Make (and How to Avoid Them)

With ADA Title II deadlines approaching—April 24, 2026, for large public entities and April 24, 2027, for small public entities—now is the time for state and local governments to ...

Web Accessibility, Title II

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Title II Compliance Timeline: Key Dates and Deadlines for 2026

ADA Title II compliance timelines are now set for state and local governments and their vendors. The Department of Justice's 2024 final rule on web and mobile app accessibility is ...

Web Accessibility, Video Accessibility, Title II

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ADA Title II and Government Website Accessibility: What Agencies Must Know

As the ADA Title II web accessibility compliance deadline approaches in 2026, local government websites must be accessible. The Department of Justice's updated rule requires all ...

Web Accessibility, Title II

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