UsableNet Blog

Accessibility Issues in Mobile Ticket Purchasing: A Baseball Game

Over the past few months, I have written a series of blogs about the accessibility challenges that affect various mobile websites when using touch-based screen readers. In this ...

User Experience, mobile accessibility

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A Blind Person's Perspective on Mobile Accessibility in Ecommerce

One of the most popular sectors of online retail is clothing. I have shopped for clothes on websites for many years. In the past, I discussed common accessibility challenges that ...

User Experience, mobile accessibility, Ecommerce

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Email Accessibility on Mobile: What Your Blind Customers Wish You Knew

In today's digital landscape, email is crucial for communication, marketing, and user account management. As more people, myself included, manage their emails on smartphones and ...

Web Accessibility, User Experience, Accessibility for Marketing Teams

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EAA Compliance: Key Questions to Ask When Vetting Accessibility Partners

If your company serves customers in Europe, complying with the European Accessibility Act (EAA) is essential. With a compliance deadline ofJune 28, 2025, businesses that provide ...

European Accessibility Act

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EAA Compliance for Non-EU Companies: Key Steps for 2025

Expand your business to European customers confidently by complying with the European Accessibility Act (EAA). Even if your company is based outside the EU, such as in the US or ...

European Accessibility Act

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Achieving ADA Title II Compliance: A 10-Step Guide for CIOs

As digital landscapes evolve, the new ADA Title II compliance requirements present both a challenge and an opportunity for CIOs. Ensuring your digital services are accessible ...

Web Accessibility, Title II

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AI Chat Bot Accessibility Issues from a Blind User’s Perspective

As AI grows in popularity, almost all websites integrate AI-based interactive chatbots for tasks such as website help, customer service, and account management like password ...

Web Accessibility, User Experience, AI

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Navigating Hotel Apps as a Blind Traveler: Accessibility Challenges

When traveling, many hotels, transportation systems, restaurants, and experiences such as amusement or theme parks require users to download an app to perform critical functions ...

User Experience, travel

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WSJ Exposes the High Costs of Inaccessible Websites: Key Insights

The Wall Street Journal recently released an article highlighting the current state of web accessibility lawsuit filings. Drawing from conversations with legal experts from both ...

ADA Website Compliance, ADA Lawsuits

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